Windows 10: iTunes could not connect to this iPhone, Error 0xE800000A on Windows PC

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Users who are trying to connect their iPhone with Windows 11/10 PC are seeing iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A) error. In this guide, we have a few solutions to fix iTunes Error 0xE800000A on Windows 11/10 PC. iTunes Error 0xE800000A The possible reasons for iTunes Error 0xE800000A on […]

This article iTunes could not connect to this iPhone, Error 0xE800000A on Windows PC first appeared on TheWindowsClub.com.

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Error message: (0xE800000A)

I'm trying to back up my iPhone to iTunes. I get the following Error message: iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).What does this mean and how can I fix it? Using latest version of Windows 10, and all updates
for computer and iTunes are current.

 

Connect my iPhone XR to Windows 10 desktop

I need to connect to iTunes to backup iPhone contents and sync my iPhone XR with new purchases from the Store to my Windows 10 desktop. According to Apple, the Windows 10 desktop must be Unlocked in order for
iTunes to update and sync to my iPhone XR.

I get the message "Trust This Computer? Your settings and data will be accessible from this computer when connected wirelessly or using a cable." when I connect the iPhone to my Windows 10 desktop via usb
cable.

My specifications are:

• iTunes Version 12.10.7.3.
• iPhone XR iOS version 13.3.1. Version 13.5 available.
• Windows 10 Version 1903 for x64-based Systems (KB4497165).

I have tried previous suggestions:

• Reset Location & Privacy on iPhone.
• Tried a different USB cable for connection of the iPhone and Windows 10 desktop.
• Turned off Wi-Fi on iPhone.
• No personal hotspots defined on iPhone.
• Found this article: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch. Followed the suggested steps with no luck.
• Found this article: If your computer doesn't recognize your iPhone, iPad, or iPod. Look at step four. "If you see a Trust this Computer alert, unlock your device and tap Trust:. How do I
  unlock the device? Which device -- PC or iPhone?

Any suggestions?

 

Error 0xE800000A - iTunes

I realize there are tons of questions about this, but I have something else to add. Both my iPhone X and iPadPro successfully connect to iTunes and sync. My Mini (4th gen) does not. That's the device that gets the error.

So … why does everything work fine for the two devices and not the third? My Microsoft - Windows 10 is up to date (auto updates). My iTunes is up to date.

It's not the end of life as I know it, but it certainly is an inconvenience. And there ought to be an answer to this.

Can anyone please help?

Thanks. Ellen Fisher