Windows 10: ITunes not working

I installed iTunes in my W10 pc (with the latest update) to enable me to transfer music (mp3 tracks) to my iPhone 7 at first this seemed to work fine. I connected the phone via usb and it showed up in iTunes as expected and I was able to drag and drop a few tracks across. However, It has now frozen and I can neither copy tracks to the phone or delete them using iTunes. I can still delete tracks on the phone itself but that is all. I have tried uninstalling and reinstalling iTunes but to no avail. Has anybody got any ideas as to what could be going wrong here?

:)

 

iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...

 

Itunes not working on Windows 10

Hi,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

I would suggest you to install the iTunes as an administrator, right click on iTunes and click on “Run as the Administartor”. Check if that helps.

If the issue persists, run the SFC.

Follow the below steps:

• 
  Open Command Prompt.
  
• 
  Select “Run as Administrator”.
  
• 
  Type “sfc /scannow” without quotes and hit
  Enter.
  

Now check for the issue.

Keep us posted if you face any issues on windows in future. We will be glad to help you.

 

iTunes installation + Other installation that have occured

It seems that there's a problem with that particular link. Anyhow, here are some steps that you can try and see if it resolves the issue:

• Disable your third-party antivirus.
• Install iTunes as administrator.
• Update your Windows.
• Restart your PC.
• Visit Apple forums to check for suggestions.

Update us with the results of these steps.