Windows 10: iTunes playing through wrong device

Before you tell me to switch the playback setting from windows audio session to direct sound or vice versa, that doesn't work. I have my pc hooked up to 2 monitors and a TV, and iTunes audio ALWAYS plays through the TV, even though I have my headphones set to the default device. The only thing that makes the audio play through my headphones is if I disable the TV audio device but when I open up iTunes again it switches back to the TV. pls help

submitted by /u/ffrenchtoast
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:)

 

Re. Windows 10 - iTunes Won't Play Songs & External Speakers Don't Work

Hi,

Thank you for your interest in Windows 10.

I suggest you to Uninstall and reinstall the ITunes in Compatibility mode and check if it works for you.
Refer to the steps below:

Follow the steps to uninstall the ITunes:

• Press Windows Key + X key and click Programs and Features.
• Right-click on the ITunes program and click on ‘Uninstall’.
• Restart the computer after its uninstalled.

Now download ITunes the website and install it in Windows 8.1 compatibility mode. Follow the steps provided below to install ITunes in compatibility mode:

• Right-click on the ITunes setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for
  “and select Windows 8.1 operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

I suggest you to follow the methods below and check if it fixes the sound issue.

Method 1

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2

Step 1: Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Step 2: Remove and reinstall all USB controllers:

To remove and reinstall all USB controllers, follow these steps:

We can uninstall the drivers from the Device Manager Utility in Windows 8.1. To do this, you may follow these steps:

• Press Windows Key + X.
• Click on “Device Manager” from that list.
• Expand Universal Serial Bus controllers.
  
• Right-click every device under the Universal Serial Bus controllers node, and then click
  Uninstall to remove them one at a time.
• Restart the computer to install the drivers
  automatically.
• Plug in the head phones, and then test to make sure that the issue is resolved.

Try to access the device manufacturer's website and download and install the latest chipset, sound and USB drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Itunes does not detect device

Hi Stephen,

As per the above info, I suggest that you uninstall iTunes and reinstall it. If the issue persist, refer to the article If iTunes doesn‘t recognize your iPhone, iPad, or iPod provided in the link below

If your computer doesn't recognize your iPhone, iPad, or iPod

If you have applies the above steps and still cannot detect your device, I suggest that you contact apple support for further rectification

https://discussions.apple.com/community/iTunes

Hope this helps

 

iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...