Windows 10: I’ve been hacked

Hello. I’ve been hacked about two hours ago and I don’t know what to do. He’s deleted my security info and added his own and he’s locked me out of my laptop. All my work is on my laptop and my OneDrive with personal things too. Is there anything I can do to get this account back? Surely there’s a way to at least disable the account

:)

 

hd6950 to hd 6970

ok
i ve tried everything:with atiflash from dos,winflash.step by step with bios powercolor hd 6970 from the database.
nothing,doesn´t work.any suggestion????

 

Email Hacked

Hello Greg

thank you for your response and the great information you provided.

I use two step authentication for my email account and all important web sites. I also use the full version of Malwarebytes to protect my computer.

But I will do the scans you suggested AdwCleaner and Limewire.com and let you know the results.

I am worried though that the webcam installed on my laptop could have been hacked. I never use it and forgot about it, so never disabled it.

Any suggestions as to find if it was actually hacked?

thank you

mike

 

I've been hacked...

Considering Teamviewer got badly hacked in June last year I wouldn't have that anywhere near my PCs (especially as the company initially denied any problems, then later admitted that something didn't seem right with how many accounts were compromised). The fact it has reappeared is a bad sign - get rid of it again, and restart the laptop a few times to see if it gets installed again (as already suggested there could be a script running that's installing it).

If you have system restore running it may have a restore point when teamviewer was installed, or list that an old restore point would remove teamviewer - that would at least give you an indication on when it was installed. If the machine has been compromised though I'd personally take only the most important files off and wipe the whole thing, going in fresh with a new OS install. Also make sure you scan the files you want to keep from it to make sure there's nothing nefarious hiding amongst them.