Windows 10: I've been locked out of my old account.

My old account is registered with my old phone number a number no longer in use, and that old number and my for at the moment lost/unavailable phone holds all security for my account as well as all security for my back up security alternative email. I need help reopening my old email account because all I've purchased from Microsoft is bound to that old email account. I can't even cancel any of my subscriptions as long as I don't have access to my old account. If it helps dear Microsoft I can prove my identity by valid known to Microsoft bank identity of mine. Please help me if you guys c

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Restore local account ?

Hi,

We apologize for not being able to address your concern in a timely manner.

I would suggest you to check if your old account is displayed in the list of Manage Accounts.

Follow the below steps to check:

• Right click on the Start button and select
  Control Panel.
• Click on the User Accounts.
• Click on Manage Accounts and check if you are able to view your old account.

If you’re old account is not present in the Manage Accounts list then, you may not be able to recover the old account. If you’re old account is present in the Manage Accounts list then you can find that account on the bottom left
corner on the Lock screen.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.