Windows 10: I've been told to make a new PIN for my device. But asked my own device PIN to verify!?

Hello,I've been using my 4-digit pin for a long time without problems to sign in to my windows 10. I have my own personalI've just recently joined a university and asked to signed with the university-given email so I can use 365 Office provided to all students.However the device no longer recognizes the 4-digit pin of my device that I had since forever!It tells me to go to Settings > Account > Signin Options > Windows Hello Pin to change it. I went ahead and tried it:1 It tells me and I've clicked: Sorry, this PIN isn't working for your organization's resources. Tap or click here to

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Change W10 Sign-in PIN from another device

Hello ToBob,

To better assist you with your concern, I'd like to know the following:

• Please verify if you wish to change the PIN of another device?

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• It would best if you can send me a screenshot of the said issue.

Meanwhile, you can check this article
to learn more about using PIN in Windows 10.

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select
   Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select
   Send Code.
   Learn more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select
   Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening
Settings > Network and Internet. After connecting, try signing in with your PIN again.

Looking forward to your response.

Regards.

 

PIN

Hi Matthew,

There's a possibility that the PIN code you're asked to enter is the PIN code of your Windows 10 user account. If you signed in to Windows 10 using your Microsoft account, the Xbox app will take the credentials you've used to sign in. Let's remove the PIN
code. Here are the steps:

1. Click Start and select Settings.
2. Select Accounts.
3. Select Sign-in options, under PIN, click
   Remove.
4. Confirm the changes by entering your profile password.

Refer to
Can I sign in to Windows without a password for the steps on how to change the sign-in options for your Windows 10 device.

If the same instance occurs after removing the PIN code and changing your user account's sign-in options, we suggest that you sign in to
Xbox.com. This is to verify if there's an issue with your Xbox account.

Should you need further assistance, don't hesitate to get back to us.