Windows 10: I've been trying and failing to fix a BSOD for about a year on my laptop, help would be...

Discus and support I've been trying and failing to fix a BSOD for about a year on my laptop, help would be... in Windows 10 Drivers and Hardware to solve the problem; So, ever since I got the laptop it hasn't been the most stable, something went wrong when it was upgraded from windows 8 to 10. However, when I... Discussion in 'Windows 10 Drivers and Hardware' started by Phoenix B Meadows, Jul 30, 2020.

  1. I've been trying and failing to fix a BSOD for about a year on my laptop, help would be...


    So, ever since I got the laptop it hasn't been the most stable, something went wrong when it was upgraded from windows 8 to 10. However, when I reinstalled windows, I assumed that would fix it, boy was I wrong.


    For the past several months I've been getting lots of bluescreens, sometimes I can get them to stop for several weeks sometimes being the key word by reinstalling my intel graphics driver, and then they just come back. Originally I thought the issue was because for some reason my Acer was refusing to update the intel driver off an old 2015 driver, however eventually I was able to make it, and things have not improved enough to be considered stable not to mention a few updates ago I lost the ability to control brightness on my screen, and my art tablet now doesn't detect its in extend mode even though it is, which means I'm locked out of settings


    However as annoying as no brightness controls are and not being able to tweak the colors on my display the BSOD are way worse. I've been getting them almost daily or several times a day this weeks and I've tried everything I can think of and googled everything I can think of, and the only thing left I haven't tried is driver Verifier because it seems.... sketchy is the wrong word, but with my luck my laptop would simply never turn on again, honestly. I'm fairly sure the issue is a driver that's broken, or needs to be run in compatibility mode or something, but I have no idea which driver.


    I don't know how to read crash dumps beyond what a program I have tells me from them, so if somebody could help me out that would be amazing, I am wildly frustrated at this point, but I can't afford a new laptop.


    These are the most frequent errors, I always get both, or almost always I'd have to double check for certain as copied from WhoCrashed


    On Thu 7/30/2020 4:39:30 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\073020-6734-01.dmp
    This was probably caused by the following module: ntoskrnl.exe nt+0x3DDB60
    Bugcheck code: 0xA 0xFFFFF8078338BF70, 0xFF, 0x0, 0xFFFFF804266CE7BA
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Thu 7/30/2020 4:39:30 PM your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe nt!setjmpex+0x8179
    Bugcheck code: 0xA 0xFFFFF8078338BF70, 0xFF, 0x0, 0xFFFFF804266CE7BA
    Error: IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. This is a software bug.
    This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    And here's some basic info on my laptop:


    Computer name: DESKTOP-UJGA89V
    Windows version: Windows 10 , 10.0, build: 19041
    Windows dir: C:\WINDOWS
    Hardware: Aspire V3-772G, Acer, VA70_HW
    CPU: GenuineIntel IntelR CoreTM i7-4702MQ CPU @ 2.20GHz Intel8664, level: 6
    8 logical processors, active mask: 255
    RAM: 12759445504 bytes 11.9GB


    :)
     
    Phoenix B Meadows, Jul 30, 2020
    #1
  2. lainey Win User

    Fix You've been signed in with a temporary profile in Windows 10  


    I've followed your steps and there's no profile list. Am trying to fix for my sister. Brink please can you help
     
    lainey, Jul 30, 2020
    #2
  3. Various BSOD Errors Help

    Hey all,

    I've received multiple BSOD errors the past 2 days after rebuilding my PC. I've been trying to figure out the issue.

    These are the few BSOD messages I remember seeing:

    • DPC_WATCHDOG_VIOLATION (multiple times)
    • CRITICAL_PROCESS_DIED (one time)
    • IRQL_NOT_LESS_OR_EQUAL (one time)
    • WHEA_UNCORRECTABLE_ERROR (multiple times)
    Here's a link to the dmp files and system information: WindowsIssue

    Steps I've taken:

    • fully updated drivers
    • applied all Windows updates
    • Removed unnecessary hardware
    • Monitored CPU/GPU temps (log file on temps during last crash in share)
    Any help would be appreciated.
     
    brando8924, Jul 30, 2020
    #3
  4. alexp999 Win User

    I've been trying and failing to fix a BSOD for about a year on my laptop, help would be...

    BAD_POOL_HEADER BSOD help

    Ram is next thing to try, then all connections. anything OC'd? Failing that, try a different bios. (One of asus' official bios' kept giving me BSOD's I went back a bios and all fixed! They have since fixed it with the latest bios (only just) but its will be worth a try)
     
    alexp999, Jul 30, 2020
    #4
Thema:

I've been trying and failing to fix a BSOD for about a year on my laptop, help would be...

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