Windows 10: I’ve been trying to shut my laptop off but it doesn’t let me. It’s been on this screen for...

This is what the screen looks like, the curser has been buffering the entire time and anytime I try to click something nothing works.

:)

 

hd6950 to hd 6970

ok
i ve tried everything:with atiflash from dos,winflash.step by step with bios powercolor hd 6970 from the database.
nothing,doesn´t work.any suggestion????

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Windows Spotlight doesn`t turn on

Hello

I was trying to turn on windows spotlight for my lock screen background in windows 10 v1709 build 16299.125, But it doesn`t turn on. I click on windows spotlight, It changes to spotlight, But not the preview picture, Then I come out from settings, again
go in for lock screen background change, But the background is again on picture! I`ve done every thing to fix it, Nothing changed. Help me please