Windows 10: I've bought the Personal Plan 1TB Space but OneDrive still showing 5GB plan

HelloI've just bought the Personal Plan which comes with 1TB Space but when i login to my OneDrive using same credentials it still showing 5GB plan. ?I unlinked and restarted system and even gave a new folder when login again to the OneDrive. Help plz

:)

 

OneDrive shows 5GB storage instead of 1TB

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you see 5GB storage for OneDrive instead of 1TB.



Ideally, the default storage of OneDrive for a Microsoft account is 5 GB. As you have upgraded to 1TB storage, I would suggest you to make sure that you are signing in with the same Microsoft account through which you have upgraded the storage.



You can also check the storage in OneDrive website. Sign in to
https://onedrive.live.com from any browser, on the bottom left corner, you will see the Storage for your account.



For additional information, see
OneDrive storage plan and billing questions.



However, let me help to point you in the right direction for support related to OneDrive issues. We do have dedicated support team for OneDrive and you can get in touch with them for further assistance. Follow the below steps to contact the OneDrive
support team.



Sign in to OneDrive.com from any browser or Open OneDrive App, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

OneDrive shows 5GB storage instead of 1TB

Can you help please?

Tried logging into my Microsoft account but it only shows the default 5GB storage. I purchased the 1TB upgrade.

***Modified title from: Just replaced my old computer and cannot access my OneDrive Upgraed account files?***

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.