Windows 10: I've just had a BSOD when waking my machine from sleep mode. The STOP code displayed is...

Hi everyone,I have just had a BSOD Blue Screen of Death on my Dell laptop, the first in quite a long time, with the STOP code of WIN32K POWER WATCHDOG TIMEOUT. This is not a message I have seen before. It was in sleep mode since last night with the screen closed.My laptop is up to date with all manufacturer updates and all Windows 11 Updates available at this time. Latest Windows 11 updates loaded a few days ago.I'd like to prevent other BSODs if possible so I am posting a link to my BSOD dump file and MSInfo details here to save time: BSODFilesI've downloaded and installed the Windbg utili

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Waking from sleep mode

Hi Kenneth,

For us to narrow down your concern with waking up your computer from sleep mode, we would like to know the following:

• Aside from Windows Update. were there any changes made on your computer prior to the issue?
• Is this the first time you experienced the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of your screen when you wake up your computer from sleep mode.

We look forward to your response.

 

Windows 10 - Problem waking up from sleep mode

This worked for me on a Lenovo Horizon2 27 all-in-one PC that was able to sleep manually but could not be wakened once sleeping after upgrading to Windows 10 Home.

I ran the powercfg /energy and examined the report as GoWMike describes. It showed no driver errors but suggested that there is a problem with the system's "High Performance" power setting that may prevent normal waking from manually induced sleep.

I used powercfg /list to show available modes, copied the GUID for Balanced mode, and then used this with the powercfg /activate command to change the plan.

I also used powercfg /devicequery wake_from_any

to get a list of device names for components capable of waking the system from sleep, and then I used

powercfg /deviceenablewake <devicename>

to make certain that the touchscreen and power button are armed to wake the machine.

After restarting, sleep and wake then functioned properly again.

 

Can't stop machine waking itself from hibernation


My desktop machine keeps waking itself up from hibernation, usually during the night, despite my having taken all reasonable steps to stop it. I have:

• disabled waking on network, mouse and RTC in BIOS setup
• disabled wake on mouse and network in device manager (and checked with powercfg -devicequery wake_armed)
• disabled "allow wake timers" for all power plans

It doesn't however wake itself up from S5 (shutdown). I also tried leaving it in S3 sleep for over 24 hours and it didn't wake up, although that's not long enough to be certain that it never would.

Unfortunately my records in Event Viewer only go back a bit over a week to my upgrade to Windows 10, but I did notice a pattern in the first few days of waking at around 00:17 or 00:18 in the morning. Event Viewer suggested that this was due to mcupdate_scheduler, which was scheduled to run at 00:19, so I changed the trigger (following some instructions from Microsoft), but the next night the machine woke earlier, at 23:45. Unfortunately event viewer had no idea what caused that particular event. And today I have just run powercfg -waketimer and apparently there is a task \blah\blah\updateorchestrator\reboot which requires waking the machine just after 02:00 tomorrow morning. Clearly trying to change each individual trigger is a hopeless game of whack-a-mole which will sooner or later result in my wrecking something. How on earth can I stop my machine waking up?