Windows 10: I’ve lost access to all internet on my desk top, The Diagnostic policy service is the issue...

I’ve lost access to all internet on my desk top, The Diagnostic policy service is the issue and also receiving Error 5 when trying to run, I have access as admin? Please help

:)

 

Service Host Diagnostic Policy High CPU usage

Thank you for the feedback!

Based on what you typed and with some further research into the service, I was able to dig in and fix the issue. Here are the steps I followed for any future people that have a similar problem.

Diagnostic policy was running constantly indicating there was something it was diagnosing and all the provided troubleshooters in the windows settings came back ok except the Windows Update one.

1. I uninstalled all previous updates and reinstalled them
   
2. After restarting my computer, I ended the Service Host Diagnostic Policy in the Task manager
   
3. I went to Services and verified the service was stopped
   
4. Navigated to the SRUDB.dat file and deleted it
   
5. Restarted computer and verified that the service is now running again
   

These are the steps I took. Originally deleting the dat file did nothing, but after reinstalling all my windows updates, deleting it did the trick.

Thank you again!

 

Windows 10 Loss of Internet Connection due to "Diagnostics Policy Service not running"

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



Method 1: I suggest you to follow the steps below and check if it helps.

1. Press
Windows key + X.

2. Click
command prompt (Run as administrator).

3. In the Administrator: Command Prompt window, type the following commands. Press
Enter key after each command:

• 
  net localgroup Administrators /add networkservice
  
• 
  press enter then type:
  
• 
  net localgroup Administrators /add localservice
  
• 
  press enter then type:
  
• 
  exit.
  
• 
  Press enter and restart your computer.
  

Method 2:I would suggest you to follow these steps.

a. Press Windows + R.

b, Enter services.msc in search option.

c. Right click the Diagnostics Policy Services and
start the services.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

The Diagnostic Policy Service is not running

Hi,

To resolve this issue, launch the command prompt as Admin and enter
these:

• Type " net localgroup Administrators /add networkservice " then press Enter.
• Type " net localgroup Administrators /add localservice " then press Enter.

Also, we need to make sure that the following services are started.

1. Press Windows key
+ R.

2. On the dialog box, type services.msc

3. Under Services (Local)
list, find the services: Diagnostic policy, Diagnostic Service, Diagnostic system host.

4. Check the status of the services is started or not.

5. If the services are not started, you can
Right Click a status and Start a service.

6. Restart your computer.

Please post back with the result for further assistance.