Windows 10: I've lost most of my external drives.

I have 8 external drives and all but 6 of them are usable. I did find a virus just prior to one of my drives becoming corrupt and every day for the last week I've lost the rest of the drives. This virus find was also the same day as windows 10 updated, just a coincidence?


I've tried all sorts of fixes, I started off by running EaseUS recovery, but it didn't work too well, but whilst running it two more drives became corrupted.


I've just tried SFC /scannow and it told me I had errors so I ran Dism /Online /Cleanup-Image /RestoreHealth This found the errors and when I ran Scannow again it told me the errors had been fixed.


Now here's the problem. my drives are still telling me either, they are corrupt or they require formatting. Where do I go from here please? I must recover those drives as they contain many years of work, turning my CD. LP and cassette collection into MP3s. I know I should have backed them up, but 14 Terrabytes was too expensive to save to more drives. I never invisioned all 6 drives dying in a week. Please help. Thank you.

:)

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Toshiba External Drive wont respond even though it connects

Hi,

Thank you for coming back to us with the information.

Let’s check if this is an issue with external drive. I would suggest you to connect the external drive in different computer and check if you are able to open the drive.

Meanwhile, I suggest you to run check disk on the hard drive to see if there are any corruptions. Follow the below steps:

• 
  Press Windows key + X, click Command Prompt (Admin).
  
• In the Command Prompt, type the following command, and then press ENTER:
  
  chkdsk /f

Disclaimer: While performing check disk on the hard drive, if any bad sectors are found then check disk will try to repair that sector. Any data available on a bad sector might be lost.

Once Check Disk completes, boot the computer and then check.

Hope this information is helpful. Let us know the status.