Windows 10: I've recently started having my USB drivers fail and I can't seem to diagnose why it's...

Hi all, a few weeks ago I started running into an issue when playing games, my motherboard USB drivers would randomly fail. I know this because all of my USB devices plugged into my motherboard ports momentarily turn off and then after about 10-15 seconds turn on again. However any devices I have on my PCIe USB Hub have no issues.Each time this happens, I have noticed the below LiveKernelEvent occur in the event viewer TWICE back to back at the exact same time.Fault bucket , type 0Event Name: LiveKernelEventResponse: Not availableCab Id: 0Probl

:)

 

HD 5870 Bios flash failed

mp3 player is in FAT / FAT32 format ?

Set Boot up first to the drive with hiren bootcd 10.4
Done...

the options will pop out after loading the disc choose

boot cd

then the list (step by step)

Next...
Dos....
USB Drivers....
Load USB Drivers with no386.....

Ask you load cd drivers. NO
Ask you load SCSI drivers. NO
Ask you anything NO.
USB driver list comes out. 8 Don't choose anything else.

type
C:\ (that should be your mp3 player if you did it right)

atiflash -i
to list the adapters

atiflash -p -f 0 ???.bin

done.........

 

3.0 USB OTG Device Enumeration fails in windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



This issue occurs when proper drivers are not detected after the initial installation so reinstallation of the drivers helps resolve the issue. However, in order to get to the root cause of the issue, please reply with the following questions to help
you further with the issue:

• Have you tried connecting the device to any other port?
  
• Is the issue specific to a particular computer?
  
• What is the make and model of the computer?
  

In the meantime, I suggest you to refer the methods mentioned below and see if that helps in resolving the issue:



Method 1: Checking drivers in Device Manager



I suggest you to check if there is any yellow yield for the USB drivers in Device Manager. To check please follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Expand Universal Serial Bus Controllers
   and check if the USB device that you are connecting has yellow yield on it.
   
4. If you find the device with yellow yield, right click on it and click on
   Update Driver.
   
5. Click on Search automatically for updated driver software.
   
6. Once the driver is updated restart the computer.
   

Method 2: Uninstalling the drivers



If updating the drivers didn’t fix the issue, I suggest you to uninstall the driver for the USB device and reconnect the device to install the drivers again. Please follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Expand Universal Serial Bus Controllers,
   right click on the USB device and click on Uninstall device.
   
4. Reconnect the USB device to install the drivers for the device.
   

I also suggest you to download and run the USB diagnose tool to fix the issues related to USB drivers. Refer the steps in the article

Automatically diagnose and fix Windows USB problems.



For additional information, you can refer the article
What to Try When Your USB Device is an "Unknown Device".



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Unknown USB Device

Hi,

The error message Device Descriptor Request Failed Drive error may possibly occur when USB device was not recognized due to unstable or corrupt USB controllers. To provide you the accurate resolution, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?
  
• What troubleshooting steps have you done so far?
• If you're trying to connect a USB device, have you tried connecting it to another computer and check if the issue still persists?

Meanwhile, we suggest that you download and run USB troubleshooter by clicking on this
link. This will automatically diagnose USB problems and will provide you a remedy.

Additionally, we also recommend that you follow the steps in this article
on how to troubleshoot your USB device which was not recognized.

Keep us posted if you need additional help.