Windows 10: I’ve restarted my computer 2 times and everytime I do it none of my apps show up and when I...

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:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

computer randomly restarts multiple times

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  When does the system exactly restart? Please elaborate.
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if this helps. Follow the below steps.

Method 1.

I suggest you to check the settings, if the automatic restart is set on the system.

• 
  Open file explorer and click on Computer on the top pane.
  
• 
  Click on System properties and click on
  Advanced system settings.
  
• 
  Now click on Advanced tab and click on
  Settings button on Startup and Recovery option.
  
• 
  Uncheck on Automatically restart.
  

If the issue still persist try the below methods.

Method 2.

I suggest you to boot the system in Clean boot state and check if the issue still persist.
Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link
on how to perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

Spybot wants a restart, but shows nothing found?

Ok, so I was doing a routine scan on my system with Spybot and the weirdest thing happened: IT FOUND SOMETHING! Now, I say this is weird because I never browse bad sites, I haven't installed anything, and on top of that, I immunize my system about once a week.

So what it found was called "Virtumonde.dll" and after googling it, it appears people have problems removing it. What happened on the initial scan was this: It found a few instances, one being microsoft active desktop, then said it removed 5 instances but 2 remain and I should restart my system. So I restart, it scans, then gives me the same error message about how I should scan upon restart. The virtumonde entries show up in the list of items found. So I restart into safemode, it finds virtumonde, I delete it, but spybot still says stuff is in memory and it needs to scan upon restart.

So finally after my third restart and scan, this time not in safe mode (just as the first scan) it tells me to scan upon restart, but there is nothing found in the list of items.

I just scanned again with windows fully loaded, and it found nothing again, but still asked me to restart.

Everytime though, microsoft active desktop is found, and this is the way it's been ever since day one.

Should I be worried? Did it find something and not present it's findings in the list?