Windows 10: JBL Headphones not recognised as audio via bluetooth

Discus and support JBL Headphones not recognised as audio via bluetooth in Windows 10 Drivers and Hardware to solve the problem; I had this problem. And the original threat was closed so I couldn't post the solution I found. Here is the solution:Strangely you have to activate... Discussion in 'Windows 10 Drivers and Hardware' started by Philipp Mallmann, Feb 24, 2023.

  1. JBL Headphones not recognised as audio via bluetooth


    I had this problem. And the original threat was closed so I couldn't post the solution I found. Here is the solution:Strangely you have to activate airplane mode fist and then freshly connect the jbl tune with Bluetooth. Then there will be an option so connect it as an audio device.Apparently active WLAN interferes with the connectionI hope this works for you. Good Luck!

    :)
     
    Philipp Mallmann, Feb 24, 2023
    #1
  2. Sigurd Win User

    Bluetooth not recognising headphones

    Bluetooth on my PC recognises, pairs with and works with an ear piece headphone/mic.
    Bluetooth on my Smartphone recognises, pairs with and works with an Ausdom headphone.
    Therefore all hardware works.

    However, PC Bluetooth will not recognise, let alone pair with, Ausdom headphone.

    I have tried re-boots, turning Bluetooth on/off, uninstalling, re-loading drivers, etc. I have run out of ideas.

    Any suggestions please?
     
    Sigurd, Feb 24, 2023
    #2
  3. JBL Headphones not recognised as audio via bluetooth

    Hi!

    I'm trying to connect my JBL Headphones 300tws to my ASUS laptop with windows 10. It does see them, but doesnt recognise them as headphones, but as a smartphone as you can see in the screenshot. So I can't use them with my laptop.


    JBL Headphones not recognised as audio via bluetooth 59539520-206a-4a2c-a2d7-61ef2086053c?upload=true.png


    I also have a JBL speaker, this connects with windows fine and is automatically recognised as a speaker.

    The headphones work great with my phone so it seems to be a windows problem. I've checked the bluetooth drivers for updates and tried to forget all devices and try again, but nothing has worked so far.

    Hope anyone can help me, thanks!
     
    Yara van Boven, Feb 24, 2023
    #3
  4. JBL Headphones not recognised as audio via bluetooth

    JBL Headphones not recognised as audio via bluetooth

    Hi Yara,

    I got the same trouble. I found the solution in the JBL site Bluetooth Pairing Guide. Remember to delete the jbl 300tws entry from the bluetooth devices list before you begin the procedure.

    You must put the Jbl 300TWS back in its case and then follow the instructions from the JBL page.

    Hope have helped you,

    Anibal
     
    Anibal Silva_611, Feb 24, 2023
    #4
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JBL Headphones not recognised as audio via bluetooth

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