Windows 10: Jbl headphones tune510bt are not appearing when searching to pair with bluetooth on my laptop

I have a lenovo laptop and jbl bluetooth headphones. every time i want to pair the device it does not appear in the options although it appears on my phone. I have tried smashing the laptop on the wall but it did not work lol. Kindly assist me, i need them to study and this is torture.

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

JBL Infinity Mini2 pairing issue

Hi!

I have bought a new JBL Infinity Mini2 bluetooth headphone. It pairs with iPhone, MacAir, Toshiba Tecra running Windows 10 pro but doesn't pair with Toshiba Portege running Windows 10 pro.

Toshiba Portege has latest BIOS and latest bluetooth driver. When tried pairing, it displays Infinity Mini 2 as 'Bluetooth Headset' but doesn't pair. Portege pairs and connects with Bose bluetooth speaker and Sony bluetooth headphone. Bluetooth driver on
the laptop is Intel v20.100.6.4.

Any suggestions how to fix it?

Thanks

 

JBL Infinity Mini2 pairing issue

Just to recap - the issue is JBL Reflect Mini2 doesn't pair with Dell XPS 8930 running Windows 10 1909.

JBL Reflect mini 2 has Bluetooth Profiles A2DP 1.3, AVRCP 1.5, HFP 1.6. Its Bluetooth version is 4.2 which backward compatible.

I have tried installing/un-installing drivers / devices, all the usual stuff that is available online.

Dell replaced BT card from Killer to Intel AC 8265 but still doesn't work.

I tried with different computers and different bluetooth devices. Below are the findings:

1. JBL Reflect Mini2 doesn't pair with Intel AC-8265 [BT driver 21.90.0.4 and Wifi Driver 20.70.17.1] on Dell XPS 8930 running Windows 10 Pro 1909. Device gets listed as 'Bluetooth Handset' while pairing but it doesn't connect. Device should list as 'JBL Reflect
   Mini2'.
   
2. JBL Reflect Mini2 is backward compatible. It works with cards that support BT4.0:
   • AC 7260 [on Toshiba laptop running Windows 10 Pro 1909];
   • N-1030 [on HP laptop running Windows 7]; and
   • Avantree BTDG 40S [USB BT adaptor on Dell XPS 8930 running Windows 10 pro. The same desktop where JBL doesn't connect with Intel AC-8265]
     
3. Intel AC -8265 works with Bose speakers, Sony headphone and JBL Charge 3 that I had bought few years back. So assume they support BT4.0
   
4. JBL Mini2 BT4.2 works well with Apple devices -iphone and Macbook Air

So it seems JBL Mini2 pairing with Microsoft Windows 10 has issues when the BT card supports 4.2.

Has anybody experienced problem connecting BT4.2 device to a computer running Windows 10 1909 and having BT card that supports 4.2?