Windows 10: JBL Quantum 100 Headset microphone not detected by Windows

Hello! I'd like to ask for help regarding the problem stated in the title.I just got JBL Quantum 100 headset, and when i connected it to my PC, the sound is okay but the mic is not working at all. It works fine on phone, but the same problems arise on my laptop ASUS TUF Gaming A15. I already tried every solution i could find, but nothing helped. Didn't see anyone have the same problem as me. My laptop has Windows 11, and my PC has Windows 10. The microphone is separate from the headset, and it can only be plugged into the headset itself.First issue is, when i plug in the headset, there's no

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Windows 11 and JBL Quantum Duo speakers drivers

I have the same problem, purchase my JBL Quantum Duo last January 4, 2022 and i'm also having issues when connecting via USB. 3.5mm and bluetooth are both working fine though.

JBL also gave me the same response when I asked them regarding any compatibility issues with windows 11

device is detected under "Device Manager" but not showing on list of audio devices. Another thing I noticed is when connected via USB, my JBL Quantum Duo takes control of the Nvidia Audio via DisplayPort Cable and route the audio to the JBL QD speakers (Max Volume) instead of my monitor (MSI ARTYMIS 242C W/AUDIO OUT 3.5mm)

 

laptop not detecting headset microphone

I want to use the microphone attached to the headset as I just bought the headset but my laptop is still using the built-in mic and the headset mic is not detected.

 

Headset Detachable mic not being detected in Windows 11

I recently bought a 'JBL Quantum 100, Wired Over Ear Gaming Headset with Detachable Mic', while its working on my phone and consoles, it is not working on my laptop. I have updated my drivers, ran troubleshoots but the troubleshoot always just says that "the microphone is unplugged" while its plugged in and works well for other devices. I really need help with this.