Windows 10: JBL TUNE600BTNC Sound issue

Hello all,

I have this issue with this headset, that I can't talk and hear at the same time.
Meaning its going to be working either the recording or the hearing part of the headset. When its recording I cant hear anything until I disable the mic, and when I m listening people are not able to listen to me.

The issue seems to be that the system considers this device as 2 instead of one. Once its paired as you can see on the screen, the headset appears on the playback devices as two. 1. JBL Tune600btnc Stereo and 2. Handsfree AG Audio.
It seems that the recording part is happening only via the Handsfree (2) and the Playback only via 1. If I set my playback device to 2, I can only hear static, but I can record. I can't hear anything until I disconnect the handsfree by right clicking disconnect, then and only then I can only hear sound via the headsets again.

I ve tried the JBL support but the answer (quoted) they gave me is very generic and it is oriented around the bluetooth adapter.

I tried connecting my headset on my lenovo x1 carbon laptop with the same results. I also ordered a new BT adapter for my desktop to see if this resolves the issue.
On my phone the headset works properly, voice and sound.

Any ideas that might resolve this issue anybody?

:)

 

JBL GO sounds bad

My Bluetooth JBL GO speaker sounds terribly under Windows 10. With other devices it works well but as a speaker for my laptop it is no good. I found and studied many discussions proposing turning the handsfree service off. However, when I unclick the handsfree
box in the Bluetooth device properties/services folder the JBL disappears from sound devices and cannot be connected. Other speakers are listed twice - as a headset and as a handsfree - but the JBL GO is only present as a handsfree device. Is that OK and is
there a solution?

 

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Jbl go already connect but not sound

I've Connected Jbl go me with my laptop and managed to connect but the problem is the jbl go does not make a sound