Windows 10: JBL Vibe Beam earbuds aren't visible in Bluetooth devices list

I just got a pair of JBL vibe beam earbuds and tried finding them in the Bluetooth pairing list. I enabled pairing mode by tapping once and holding the earbuds for 5 seconds and it should've worked but no matter how many times I've tried, it's not showing up. I also tried installing a Bluetooth and audio driver into my laptop in case that was the issue and I even restarted my laptop for a Windows update but still no luck.

:)

 

JBL Tune Beam Headphones Not Showing Up on Bluetooth

Hello,

My JBL Tune Beam headphones are not showing up as an option to be paired with via Bluetooth for Windows 11 laptop. Never had any issues with connecting other headphones. JBL's support says this is a Windows issue as these are able to connect to my phone and other devices. Please help.

 

Tozo T-12 Earbuds

Hello, I'm Jan and I'm happy to help you today. Please try each method below to troubleshoot the Bluetooth Tozo T-12 earbuds

1. Search "Bluetooth"

Select "Bluetooth and other devices settings"

from the list select your Bluetooth Tozo T-12 device

Click Remove device

Press Yes.

2. Search Device Manager

Open Device Manager

Click on "View"

Check "Show hidden devices"

Expand Bluetooth

Then right-click on your Bluetooth earbuds

Then uninstall All the drivers related to your Tozo T-12 earbuds

Restart your computer.

Then try to pair again your Bluetooth device.

3. Search Control Panel

Open Control Panel

Click View by: Large Icons

Select Devices and printers

from the list of devices

right-click on your Bluetooth speaker

then select properties

click service tab.

then put a check on all the features under the Bluetooth services.

click apply then ok.

 

Bluetooth TWS earbuds shown on Bluetooth list

On your Windows 10 PC, go to Start > Settings > Devices > Bluetooth & other devices.

Next, you need to place the earbuds into pairing mode. See instructions for your earbuds on how to accomplish this. Your earbuds cannot be added until you first place them into pairing mode.

Go back to Windows and click on the "Add Bluetooth or other device". Select "Bluetooth".

It may take a few seconds, but the earbuds should show up as a device that can be added. Select the earbuds.

NOTE: You reference the message on the computer saying that your computer is now discoverable. Note that in this case that is irrelevant. It is the other way around that is needed. The earbuds need to be discoverable (accomplished by placing them into pairing mode) so that they can be added to the computer.