Windows 10: JSON value not found error when attempting backup of Bitlocker recovery info to Entra ID

I'm having an issue on multiple Entra ID joined not hybrid joined Windows 11 Enterprise 23H2 endpoints failing to back up the Bitlocker recovery information to Entra ID/Intune. Here is the on-screen error displayed when trying to do this backup through the UI.ScreenshotThis then creates 2 events in the Event log under "Application & Services Logs / Microsoft / Bitlocker-API / Management" both with Event ID 846. See the 2 events created using these 2 links images are failing upload for reasons best known to itself.Screenshot 1 - Event LogScreenshot 2 - Event LogI've already looked exten

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Bitlocker command JSON error

When I enter this command: "Enable-BitLocker -MountPoint c: -RecoveryPasswordProtector -RecoveryPassword [PASS]"

I get this error:

"Add-RecoveryPasswordProtectorInternal : JSON value not found. (Exception from HRESULT: 0x83750009) At C:\Windows\system32\WindowsPowerShell\v1.0\Modules\BitLocker\BitLocker.psm1:3675 char:36 + ... $nResult = Add-RecoveryPasswordProtectorInternal $MountPoint[$i] $Re ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: ) [Write-Error], COMException + FullyQualifiedErrorId : System.Runtime.InteropServices.COMException,Add-RecoveryPasswordProtectorInternal"

I get this Error when I want to add a recovery password or when I try to back it up to AAD. I don't find anything about this error on the net. Has anyone else encountered this and potentially know what's wrong?

 

How to recover Bitlocker Recovery ID if lost

Hi All,

I have locked my HDD with help of Bitlocker but missed to save recovery ID.

Please suggest me how to recover/generate bitlocker id to open encrypted HDD. it requires 48 digits bitlocker id to recover HDD.

 

bitlocker key id recovery

Hi Jessen P

Thank you very much for your advice.

I did follow your suggestion but I can't get recovery key.

I got the below message.

You don't have any BitLocker recovery keys in your Microsoft account.

Next Step, What should I do?