Windows 10: July 2022 CU KB5015807 breaks USB virtual port

Discus and support July 2022 CU KB5015807 breaks USB virtual port in Windows 10 Software and Apps to solve the problem; Some of our workstations have an USB printer attached to a virtual USB. Windows shows the port as Port Description PrinterUSB002 Virtual printer port... Discussion in 'Windows 10 Software and Apps' started by Mark Kelly1, Jul 15, 2022.

  1. July 2022 CU KB5015807 breaks USB virtual port


    Some of our workstations have an USB printer attached to a virtual USB. Windows shows the port as Port Description PrinterUSB002 Virtual printer port for USB {Printernname}After KB5015807 installed, all of the machines with this CU installed had the printer to port connection broken, leaving the workstation unable to print. Now the Description shows as "UnknownPrinter" an the port is no longer selected for the printer. Simply selecting put the checkmark back on that line with UnknownPrinter has things working again.KB5015807 breaks something in this

    :)
     
    Mark Kelly1, Jul 15, 2022
    #1
  2. fg2001 Win User
    fg2001, Jul 15, 2022
    #2
  3. No USB Virtual Printer Ports

    When manually installing a printer, I cannot select a USB port because none exist. How do I get the virtual printer ports for USB001, USB002, USB003, etc. to appear in the list?

    I have read through many replies and I do NOT need to know how to manually add a printer. Creating a new port does nothing but give a name to something that doesn't exist.

    Also, I do NOT need information on updating my driver because I am using the generic/text only driver within Windows.

    If the ports don't appear the the port list, what do I have to do so that they will?

    Thanks
     
    avanhanken, Jul 15, 2022
    #3
  4. spapakons Win User

    July 2022 CU KB5015807 breaks USB virtual port

    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    July 2022 CU KB5015807 breaks USB virtual port [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    July 2022 CU KB5015807 breaks USB virtual port [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    July 2022 CU KB5015807 breaks USB virtual port [​IMG]


    Then select the standard driver from the list and click next:


    July 2022 CU KB5015807 breaks USB virtual port [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Jul 15, 2022
    #4
Thema:

July 2022 CU KB5015807 breaks USB virtual port

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