Windows 10: Junk email folder

Have windows 8.1 os. Can't get into the junk email folder. When I click on it, it just keeps "going" or stays busy. Nothing shows up. I believe it's because I have way too many emails in it. I can't get into it to delete them. Suggestions?

:)

 

Outlook 2016 Junk or Junk Email

I have tried Googling but so far no solution.
I just logged into my web client and it also shows 2 x Junk folders.

From @jimbos45 post, I should have only 'Junk Email' folder.

In my both Outlook 2016 and my web client, I can delete 'Junk Email' but not 'Junk' folder?

My account is Imap.

Can anyone suggest how I can rectify this?

 

Outlook 2016 Junk or Junk Email

I have not used Outlook since 2010 but if I remember correctly, the default folders in Outlook have a JUNK folder and I think it was all in the same list with your email account folders. Try looking in Outlook settings for JUNK and or folder settings. Then see if you can set it to the IMAP JUNK folder or remove it in there.

 

Notifications of mail received in "junk" folder in Win10 Mail

The only options you have is the answer we have previously posted as found below.

To get notification from Outlook on Hotmails that are directly going to your Junk Mail Folder, you need to change the options for the Junk Email Filter click

here. Read on the options for Junk email filter list and select the list appropriate to your set up. Apply the list you have chosen on the above posted steps by Reymichael Ros to enable Email notification.