Windows 10: Just BSOD on a new PC. Wondering how to debug it?

How would I go about debugging a bluescreen?Even viewer said:The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f7 0xffffd188f19af37b, 0x0000e719c7cefb84, 0xffff18e63831047b, 0x0000000000000000. A dump was saved in: C:\WINDOWS\Minidump\022325-11031-01.dmp. Report Id: 710d8bbe-246b-4914-8380-e3fc08ea2568.Here's a link to the mini dump:https://drive.google.com/file/d/1D50z0nteO_tiiiEIm9-k94X1yoxS9zrk/view?usp=sharingThanks in advance for the help,Sandr

:)

 

BSOD help with new PC

Hi,

My new PC (Win 10) has a BSOD every few minutes with a DPC Watchdog violation.

I've followed a number of the typical debug steps:

• Updated drivers inc. chipset and graphics
• In device manager checked IDE ATA/ATAPI controllers, the driver is storahci.sys and I've tried to updated using the Standard SATA AHCI Controller on my PC
• No external devices are attached
• removed AV
• Disabled Sound drivers in device manager

Still the problems are occurring frequently. I have a minidmp file here: Microsoft OneDrive

and there is also a 700MB memory.dmp that I can share if it is helpful?

Grateful for any advice that anyone can share. Thanks in advance.

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

Ethernet is showing as Kernel Debug Network Adapater

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you see Kernel Debug Network Adapter in Device Manager. This can happen if debugging is turner on. I would suggest you to turn off debugging by following the steps mentioned below:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Paste the following commands and hit Enter:
   
   bcdedit /debug off
   

If you still see the Network Adapter, you can disable it from Device Manager without problems. Refer the steps mentioned below:

1. Press Windows Logo key + X, to open
   Device Manager.
   
2. Expand Network adapters.
   
3. Now, right click on the Kernel Debug adapter and select
   Disable device.
   

Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator