Windows 10: Just built my first PC and I bought a corsair hs35 headset but it isnt working, I know it...

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:)

 

Headset not working

Hi Mathieu,

We need to know if the issue is with the computer or headset. To isolate the concern, provide us the following information:

• Are you using a laptop or a desktop?
• If you're using a laptop, does the built-in speaker works?
• Are you using a USB headset or does your headset has a 3.5mm jack?
• Do your headset works on other devices?
• Have you tried using other headsets on your computer?

In the meantime, follow the troubleshooting steps found on this link. The link provided different troubleshooting steps to help you resolve the issue.

Hope to hear from you soon.

 

Corsair USB headset not working after Windows 10 upgrade from Windows 8.1

I recently upgraded from Windows 8, and have discovered that my Corsair headset is not working. I have tried many possible solutions, including contacting Corsair Tech Support, but am still without a solution.

This headset is a Corsair Vengeance 2100 wireless headset, connected via USB. I have tried all the USB Ports on my computer, but it is still not detected.

Under “Playback Devices”, it is not listed. Instead in my “Device Manager”, it is listed under “Other Devices”, with a little yellow hazard icon.

I initially thought this was a driver issue, so I went to the Corsair Website and attempted to update the driver. I received a message that Windows “found driver software but encountered an error (Code 28)” for “USB Audio Device”.

I have tried it on my laptop, and my headset worked properly without installing any of the drivers.

I have cleaned my registry, removed and added the headset again, and uninstalled and reinstalled Corsair Software, with no avail.

 

Headset not working

Hello,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What is the make and model of the headset?
   
2. What is the make and model of the PC?
   
3. Have you tried using the headset in a different audio port?
   
4. Have you tried using the headset on a different PC?
   

As you have mentioned you have tried some steps, may I know, what are the troubleshooting steps you have tried?



Also, if you are using a headset with built in Microphone, I suggest you to follow the steps mentioned below.

1. Right click on the Speaker icon on the bottom right hand corner of the screen.
   
2. Click on Sounds and under
   Recording Devices select the Microphone.
   
3. Click on Properties and select
   Listen tab.
   
4. Check the box Listen to this device.
   
5. Now select the Default Playback Device under
   Playback through this device menu.
   
6. Click on Apply and then OK.
   
7. Click on OK.
   

We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator