Windows 10: just got a blue screen while doing basic tasks on pc, can anyone tell me why

Discus and support just got a blue screen while doing basic tasks on pc, can anyone tell me why in Windows 10 Gaming to solve the problem; i went to the error log after restart and this is what it stated Problem signatureProblem Event Name: BlueScreenCode: 7eParameter 1:... Discussion in 'Windows 10 Gaming' started by stevenmarley, Feb 2, 2025.

  1. just got a blue screen while doing basic tasks on pc, can anyone tell me why


    i went to the error log after restart and this is what it stated Problem signatureProblem Event Name: BlueScreenCode: 7eParameter 1: ffffffffc0000005Parameter 2: fffff8058f6f753eParameter 3: ffffb98e4f4474c8Parameter 4: ffffb98e4f446cb0OS version: 10_0_26100Service Pack: 0_0Product: 768_1OS Version: 10.0.26100.2.0.0.768.101Locale ID: 2057Files that help describe the problem020225-19062-01.dmpsysdata.xmlWERInternalMetadata.xmlmemory.csvsysinfo.txtWERInternalRequest.xml

    :)
     
    stevenmarley, Feb 2, 2025
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Feb 2, 2025
    #2
  3. Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Feb 2, 2025
    #3
  4. just got a blue screen while doing basic tasks on pc, can anyone tell me why

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Feb 2, 2025
    #4
Thema:

just got a blue screen while doing basic tasks on pc, can anyone tell me why

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