Windows 10: Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through...

Discus and support Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through... in Windows 10 Drivers and Hardware to solve the problem; Just got a new laptop, and it is not registering my iPhone XS Max. I connect it via USB, it makes the noise indicating that my computer recognizes a... Discussion in 'Windows 10 Drivers and Hardware' started by Zarski, Jan 18, 2021.

  1. ZARSKI
    Zarski Win User

    Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through...


    Just got a new laptop, and it is not registering my iPhone XS Max.


    I connect it via USB, it makes the noise indicating that my computer recognizes a USB device being connected, but it never shows up anywhere. I checked My Computer, Device Manager checked through every single section to see if it was hidden in there, Devices and Printers Control Panel, and there is no trace of my phone even being registered.

    Steps I have already tried: Restarting and updating everything laptop, iPhone, iTunes. Uninstalling iTunes and reinstalling. Tried different cables. Couldn't try a different USB port because the laptop only has one port, but I confirmed that the port works on other devices like flash drives. I checked the device manager to see if I could force a driver update, but the phone doesn't show up in device manager. I reset "Location and Privacy" on my iPhone.

    I have scrolled through two hours of troubleshooting and cannot figure it out.

    Help?

    :)
     
    Zarski, Jan 18, 2021
    #1
  2. JACKSON9143678
    jackson9143678 Win User

    Windows 10 cannot recognize iPhone XS

    I'm having the same issue as outlined in an earlier post here (Windows 10 Will not recognize my iphone)
    but the post has been closed. For some strange reason iTunes on my Windows 10 laptop can detect my iPhone XS, however on Windows Explorer nothing shows up anymore (the iPhone is not listed as a connected device). Just a day before the iPhone could still be
    detected and I could retrieve folders from the iPhone's DCIM folder directly from Windows Explorer. Based on earlier advice, running the troubleshooting tool, updating the iPhone and updating iTunes did not work. I really wonder why the incompatibilities between
    Apple and Windows is so extensive...
     
    jackson9143678, Jan 18, 2021
    #2
  3. TAMO
    tamo Win User
    iPhone won,t connect win 10 Pro

    Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through... [​IMG]
     
    tamo, Jan 18, 2021
    #3
  4. TAMO
    tamo Win User

    Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through...

    iPhone won,t connect win 10 Pro

    Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through... [​IMG]
     
    tamo, Jan 18, 2021
    #4
Thema:

Just got a new laptop. It won't recognize my iPhone XS Max on Windows 10. Looked through...

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