Windows 10: Just had a crash and bugcheck and worried if my gpu might be at fault.

Discus and support Just had a crash and bugcheck and worried if my gpu might be at fault. in Windows 10 Gaming to solve the problem; So ive had problems with my system lately, it randomly just crashes no bluescreen and reboots on it own, it usually happens when im playing any game.... Discussion in 'Windows 10 Gaming' started by Lucifer Verone, May 4, 2023.

  1. Just had a crash and bugcheck and worried if my gpu might be at fault.


    So ive had problems with my system lately, it randomly just crashes no bluescreen and reboots on it own, it usually happens when im playing any game. This problem was super frequent a couple of weeks ago but that stopped when someone suggested i change my display port. I did that and the problem seemingly dissapeared but today the same crash happened again and im worried if my gpu is failing. If someone can look at the dumpfile created and tell me what was wrong i would be greatful.https://1drv.ms/u/s!AqGFcuui7kgWuUsPvrR7H-P8qZZ1?e=e8iN15

    :)
     
    Lucifer Verone, May 4, 2023
    #1
  2. Nikhar_K Win User

    Bugcheck Crash

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    • Do you receive a Blue Screen when the computer crash?
    • When exactly does the computer crash?
    • Are you aware of any changes made to the computer prior to this issue?
    • Which build version of Windows 10 is installed on the computer? Refer
      Which version of Windows operating system am I running?
    • What is the make and model of the computer?


    If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
    Troubleshoot blue screen errors.



    I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 4, 2023
    #2
  3. Software crashes on GPU's fault

    So, whenever I try to do sth minimaly complex, like pluging a node socket my software, Blender, crashes instantly. When I check for stats in my task manager, my GPU has just spiked. Idk whether my GPU causes the crashing
    or it tries (always so unsuccessfully) to save the crashing. One thing is 4 sure: GPU spikes.

    It doesn't happen too often in other softwares.
     
    GuilhermeFinardi, May 4, 2023
    #3
  4. Just had a crash and bugcheck and worried if my gpu might be at fault.

    Repeated Crash-rebooting on Windows 10 - what hardware is at fault?

    Brief overview
    About a couple weeks ago, my custom-desktop (built 2015) started hard crashing and auto-rebooting. The computer has crashed so many times at this point that I can barely keep track (like 50 times in 2 weeks). When I start it up in the morning, it works fine for a few hours, then it will suddenly crash, reboot, and then wait 5-10 min before crashing again and starts to enter the death-spiral of repeated crashes that become increasingly more frequent. Last time this happened (yesterday), it couldn't even get past the BIOS splash screen before another crash. Seems like a short circuit? I have tried a lot of troubleshooting steps so-far, and will list that out in detail below - but for those TL;DR, I am 98% sure it is hardware related, the question is, how to isolate what piece of hardware is at fault? How to test? motherboard or power supply or something else?

    Computer Specs:

    PS: EVGA 750W GOLD Power Supply

    MB: Asus Z170-A, running American Megatrends BIOS 3802 3/5/2018 (UEFI)

    CPU: Intel i5-6600K Skylake CPU @ 3.50GHz, 3504 Mhz

    GPU: EVGA NVIDIA GeForce GTX 980 Ti

    Troubleshooting steps taken thus far:

    1. I dis-enabled auto-reboot (per suggestions online), and then when machine crashed again, it automatically rebooted, which clearly seems to indicate that the problem is not triggered by Windows.
    2. I checked the Windows Event Viewer, and here is what it looked like:
      Kernel-Power Event log
      There is no detail available beyond this event ID, because the machine apparently doesn't have a chance to write a dump file prior to crashing, which strongly suggests that it is a hardware problem. The crashes happened several times with no software running, so that confirms that hardware is likely suspect
    3. I opened up machine and thoroughly cleaned it and checked pin connections between power supply and the motherboard. I re-seated these connections, and it seemed to stop the crashes for 5-6 days, but then it started happening again.
    4. I updated BIOS to most current build available
    5. I installed a CPU temperature reading program to see if the i5-6600K is overheating. Here is a normal read-out (cold start)
      CPU Temp cold start
      followed by a read-out I was able to capture shortly after a crash. I don't know about you, but 57°C seems awfully hot for a processor. Makes me start to think that the processor is overheating? Which gets to the next thing
      CPU Temp after crash
    6. I have tried tweaking the BIOS to disenable overclocking but I am thus far unsuccessful - I don't know why the ASUS Z170-A motherboard is so hard to throttle down, the 'EZ menu' doesn't provide an easy option to just shut it off, and in Advanced mode, even with most settings in the 'AI Tweaker' panel disenabled, it still overclocks. Still looking for a good guide out there that can show me how to do this.

    Can you provide any insight? I am at my wits end
     
    Justin Kray, May 4, 2023
    #4
Thema:

Just had a crash and bugcheck and worried if my gpu might be at fault.

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