Windows 10: Just had a crash was wondering what caused it? bugcheck

The error i get is:The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 0x0000000000000010, 0xffffb30f576d5028, 0xffffb30f2ab1baac, 0xffffb30f2ab751a0. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 7e6afb72-6542-4551-b0ed-222b2fdeaad8.had this laptop for 2-3 years and it's had no problems. here's my laptop hardware:\Windows: Version 10.0.19044 Build 19044 Processor: IntelR CoreTM i7-9750H CPU @ 2.60GHz, 2592 Mhz, 6 Cores, 12 Logica

:)

 

How to figure out what is causing Windows 11 BugChecks

In the last few days my Windows 11 system has started to crash on a regular basis, and with various different BugCheck codes displayed on the BSOD, including:

• SYSTEM_SERVICE_EXCEPTION
  
• PAGE_FAULT_IN_NONPAGED_AREA
  
• IRQL_NOT_LESS_OR_EQUAL
  

I have exported the BugCheck entries from the System event log, and have copied and zipped a couple of MEMORY.DMP files, but I have no idea how to figure out what is causing the crashes.

Any suggestions are very welcome!

Thanks

 

Bugcheck Crash

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive a Blue Screen when the computer crash?
  
• When exactly does the computer crash?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the make and model of the computer?
  

If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 2004 causing constant bugchecks (BSODs)

On the 19th of August I was prompted for a new feature updated to Windows 10, version 2004.

The update was successful however, after 5 minutes in the new version, Windows started crashing with 0x0000003b or 0x0000001a error codes.
I tried checking for further updates but these kept on failing to download or install. At this point I started investigating the issue but soon found out that I had lost my Admin rights, so couldn't open Device Manager, Event Viewer, or any other system
windows. When opening these applications I would get a User Account Control window with "An administrator has blocked you from running this app.". In the same window you could see the publisher being "Unknown".

I tried running chkdsk, dfs and dism commands but caused more BSODs. After 2 failed attempts, I finally rolled back to previous Windows version, but still didn't have admin rights. After extensive reading on the internet (almost a week of it), the most common
approach was to start from a clean installation of Windows. So I followed the suggestions.

After a complete pc clean up and reinstallation, we are back to constant applications crashing and BSODs. I have installed latest graphics drivers (running NVIDIA).Below are some of the things I have observed:

• Everytime an application, such as Firefox, Edge, VS Code, etc crashes, I noticed the following message in the event viewer:

Code:

Failed with 0x57 retrieving AppModel Runtime status for package Windows.

• Just before VS Code crashed I noticed the UI, text and icons, getting blurry and drawn with bigger and bigger pixels. The browsers crashed sporadically when on YouTube, so I thought it might be related to a graphics. So I tried to trigger a crash by loading
  a video game, but that caused a crash only once, out of three attempts.
• All BSODs, or Bug Checks, failed with one of the following:

Code:

The computer has rebooted from a bugcheck.  The bugcheck was:
[b]0x0000001a[/b] (0x0000000000041792, 0xfffff4811eb931b0, 0x0000000000000002, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: d2a43aee-73d6-48c1-93b9-af026ca1f280.The computer has rebooted from a bugcheck.  The bugcheck was:
[b]0x00000021[/b] (0xffff8e8d6eac80c0, 0x0000000000000002, 0xffffffffffffffef, 0xfffffffffffdc83f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 79cd9bfc-bb7f-41ed-ba59-4ed944712ece.The computer has rebooted from a bugcheck.  The bugcheck was:
[b]0x0000003b[/b] (0x00000000c0000005, 0xfffff8041c4a7e6e, 0xffffe600a5e86920, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 0c97d687-c44f-40e9-8507-ed7b81c43a95.The computer has rebooted from a bugcheck.  The bugcheck was:
[b]0x0000007e[/b] (0xffffffffc0000005, 0xfffff8057fe42e0b, 0xffff8b813f8875e8, 0xffff8b813f886e20). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 43f0e71a-76be-40cc-8958-08e64b36deb9.The computer has rebooted from a bugcheck.  The bugcheck was:
[b]0x00000133[/b] (0x0000000000000001, 0x0000000000001e00, 0xfffff802816fa320, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 2bb6b191-5d6d-4910-a42f-a50a2fbed2e7.

• Search functionality in the start menu has crashed the machine twice;
• Opening Powershell once caused a bug check;
• Opening the Action Centre caused a bug check;
• Plugging in a usb external harddisk caused a bug check (just my backed-up photos on it, no executables);
• A few further updates, such as Security Intelligence definitions, took a few attempts before successfully installing.

System details:

• Processor: Intel i5-6600K
• RAM: 16GB
• GPU: NVIDIA GeForce GTX 1060 6GB
• Windows Version: 2004
• OS Build 19041.508
• Experience: Windows Feature Experience Pack 120.2212.31.0

Could you please help me with this and suggest my next steps. Also, let me know if you would like further information.

I'm starting to get frustrated now as I haven't been able to use my PC reliably for almost a month. This has been getting in the way of my work as I'm currently working from home, so I'm hoping to getting it fixed as soon as possible.

Thank you very much for you help.

Stephen