Windows 10: Just installed a new battery, but screen remains black

Just bought and installed a new battery, but laptop remains black. How should I turn it on?

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows 10 Black screen, Start screen, Critical Low Battery

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you try the power troubleshooter if you are able to boot into the system.

Follow the steps below.

• Press Windows key + W and type Troubleshooting.
• Select Troubleshooting and click on System and Security.
• Click on Power and follow the onscreen steps.

For black screen issues click on the link below and refer the suggestions by Sharath Srinivasa.

Redirecting

Hope this helps.

Regards,

 

Battery unknown remaining

Hello,

Please try these suggestions:

1. Make sure date and time are correct in Windows 10 as well as in BIOS settings.

2. Reinstall Microsoft ACPI-Compliant Control Method Battery under Device Manager with these steps

• Open Device Manager.
• Expand “Batteries” section.
• Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
• Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
• Close Device Manager.

3. Run Power troubleshooter from Settings app > Update & security > Troubleshoot

4. Update BIOS firmware to latest version.

5. If issue still persists, try replacing your battery with new one.

Hope this helps!