Windows 10: Just put through the most recent update and got blue screened. Did I pay too much for a fix?

Hey everyone. I know next to nothing about how a computer and software actually work so bear with me please.

I just downloaded and installed the most recent windows 10 update and then blue screened on start up. The error message was “system thread exception not handled”.

I used safe mode to try to uninstall the updates but neither option would allow me to do so. I couldn’t restore to old backups. The next step google was telling me was to command prompt an uninstall of the update which again having no idea what I’m doing decided at that point to just bring it into a repair shop.

The shop told me there were known issues with the recent update and that they recommended a complete uninstall/ reinstall of the OS which I agreed to since I just want the thing fixed. Apparently Microsoft doesn’t warranty against this kind of thing with their updates?

So is this new update causing Problems? Does it warrant an OS reinstall if I’m stuck in the blue screen loop? And was it something I could’ve done myself and I did I waste my money?

Thanks!

submitted by /u/C_The_Bear
[link] [comments]

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

How to fix blue screen stopcode

Hi Willma,

If you are experiencing blue screen errors in your computer, we suggest that you refer to this

article for the step-by-step guide on how to fix blue screen errors.

Let us know if you need further assistance.

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step