Windows 10: Just updated my computer and after that it has now black screened with “DisplayPort no signal”

Discus and support Just updated my computer and after that it has now black screened with “DisplayPort no signal” in Windows 10 Software and Apps to solve the problem; Just updated my computer and after that it has now black screened with “DisplayPort no signal” with my keyboard and mouse lighting up. Any suggestions... Discussion in 'Windows 10 Software and Apps' started by JouJay123, Dec 25, 2023.

  1. JouJay123 Win User

    Just updated my computer and after that it has now black screened with “DisplayPort no signal”


    Just updated my computer and after that it has now black screened with “DisplayPort no signal” with my keyboard and mouse lighting up. Any suggestions on what to do. Here is everything I’ve tried so far: power cycling monitor, restarting computer, unplugging display port blowing in it to remove specs of dust.

    :)
     
    JouJay123, Dec 25, 2023
    #1
  2. M_P_ Win User

    Windows 10 unstable in dual screen setup displayport + hdmi

    I just changed my system from an intel i5 2500k to an amd r5 1600 and with almost the same hardware (only changed cpu, motherboard, ram and switched to a m2 ssd as windows drive) and windows version (freshly
    resinstalled) windows crashes when I turn my displayport screen on again in dual screen setup with an hdmi screen.

    System Configuration:

    Motherboard: MSI X370 gaming pro carbon

    BIOS: 7A32v17 (AGESA 1.0.0.6)

    CPU: AMD Ryzen 5 1600

    Memory: 16GB DDR4 3200 (G-Skill F4-3200C16D-16GVKB)

    GPU: MSI RX 480 gaming x 8GB

    VBIOS: 015.050.000.000

    GPU Driver: 17.7.1

    OS: Windows 10 Pro N x64 (15063.483)

    Steps to Reproduce:


    • Plug into gpu ports: BenQ XL2730Z @ displayport, Philips 273P3LPHES @ hdmi

    • turn on pc and displays, wait for windows login

    • turn off displayport display

    • turn on displayport display

    • what now happens: displayport display stays black (no signal), hdmi display turns black (no signal), pc unresponsive

    • after 10 - 20 seconds pc reboots automatically
    Expected Behavior:

    displayport display should turn on normally without crashing the pc in dual screen setup

    Actual Behavior:

    displayport display causes crash when turned on again

    Additional Observations:

    Turning the hdmi monitor off and on does not crash windows even if displayport display is plugged in.

    Unplugging the hdmi monitor and turning the displayport monitor off and on does not crash windows.

    I used the exact same hardware and drivers before with an Intel i5-2500k and an Asrock Extreme 3 gen 3 without these issues. Windows and drivers were completely reinstalled though after switching to Ryzen.

    ***Post moved by the moderator to the appropriate forum category.***
     
  3. Black Screen During Driver Update Just updated my computer and after that it has now black screened with “DisplayPort no signal” :(

    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
     
    mrpubnoobz, Dec 25, 2023
    #3
  4. Tenforo Active Member

    Just updated my computer and after that it has now black screened with “DisplayPort no signal”

    DisplayPort No Signal, Black Screens

    I bought this PC April 2021

    https://www.bestbuy.com/site/cyberp...tx-3070-1tb-ssd-white/6434646.p?skuId=6434646

    While using the PC my screens will go black and say "DisplayPort no signal." From there I have to hard reset it. Once this happens and I try to turn the PC back on my screens do not light up. I've sent the PC to Cyberpower 2 times for service and they replaced the GPU each time, as well as the RAM once. They say they can not recreate the issue.

    There is no rhyme or reason as to why or when this happens.

    What I have done to get the PC back up and running is as follows: completely turn off all hardware, unplug everything, hold power on monitors and pc to draw out last bit of power. From there I open the PC, remove the GPU, and whatever that battery is to reset BIOS (I believe that's what it's for). After that the PC usually boots and works with no issue. It's worked with no issue for up to 3 months, so I have no idea what the cause could be.

    Things I have noticed that I'm not sure are relevant through this annoying journey. My GPU seems like it sags down slightly on the opposite end of the HDMI and Display ports, as if it's somewhat loose. I have bought new cables in case that was the issue. I have tried different monitors, and outlets at home. One time I dropped something on the floor next to the PC, and the black screens happened (maybe coincidence?).

    There's no way I have received 3 bad GPU's. Is it possible that it's some other piece of hardware? Do I have some sort of weird loose connection between my GPU and my cables that would cause this? Because if that's the case you would think me resetting the cables and resetting would fix my issue, but it does not.

    Any help would be greatly appreciated, let me know any other info that might help.

    Thank you!
     
    Tenforo, Dec 25, 2023
    #4
Thema:

Just updated my computer and after that it has now black screened with “DisplayPort no signal”

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