Windows 10: Just upgraded from Win7 to 10, strange audio issues.

So I used a speaker and a headset, one for normal use and one for chatting with my mates. Because I didn't want the hassle of replugging it in everytime I want to use it, I got an audio splitter and plugged both in. Worked like a charm.



Then today, for fear of the impending lack of support for Win 7, I finally made the jump to Win 10. Once the installation was complete, I realised I had no sound in either devices! I thought it might have been the splitter's fault so I plugged one in at a time and neither worked. The front jacks do kinda work, but they're implausibly soft. (Maxed system volume and maxed youtube volume left a video at barely a whisper.)



I did the usual things, uninstalled audio drivers, reinstalled drivers, used the troubleshoot, nothing work. Especially strange to me is that I can see that there is sound in the Sound Mixer, can see that green bar bopping up and down to the sound that is supposed to be played. I've tried switching the default devices but nothing works as well.



It can't be the device being faulty as both were fine just before the update.



Anyone has any help?

submitted by /u/mime999
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:)

 

Strange hardware problems with audio since upgrade.

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about access audio in Skype app after upgrading to Windows 10.

This issue might have caused by the outdated audio drivers/ Skype app. I suggest you to try the below and check if it helps.

Method 1: Uninstall and Update the driver.

I suggest you to uninstall the existing driver and update it.

Steps:

• Right click on the Start button from the desktop and select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Uninstall.
• Restart and Windows will re-install the
  IDT High Definition Audio driver.
• If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.

If the issue still persists,

Method 2: I suggest you to
run Windows Store Apps Troubleshooter and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• 
  Type Troubleshooting in the search next to start on the desktop.
  
• 
  Click on View All on left side and select
  Windows Store Apps.
  
• 
  Select Advance and click on
  Run as Administrator.
  
• 
  Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

For further reference:Fix sound problems

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Rear audio jack not working after upgrading to Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers on your device.

Do let us know the make and model of your HP computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to update the audio drivers for your device.

Steps:

• Press Windows + X, select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  Speakers/ Headphones and click on Update driver software.

Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update the status of this issue for further assistance.

 

Audio output issue - Windows 10

Hi,



Thank you for writing to Microsoft Community forum.

• What is the make and model of the computer?
  

I suggest you to try the troubleshooting steps listed in the articles listed below:

• Fix sound problems in Windows 10
  
• Windows 10 – Audio Troubleshooting Tips
  

If you’re facing sound issues on Envy 24 monitor speakers, you may try the steps listed in
HP Flat Panel Monitors - Troubleshooting Sound Problems with Monitor Speakers



If the issue persists, you may update the chipset drivers for your PC and check if it works.



Regards,