Windows 10: kaspersky total security installation problem.

Discus and support kaspersky total security installation problem. in AntiVirus, Firewalls and System Security to solve the problem; would be grateful if anyone else has had this problem. I dowmloaded a exe file from kaspersky, a paid one I add. came down ok. it was a normal exe... Discussion in 'AntiVirus, Firewalls and System Security' started by oracle, Jan 14, 2016.

  1. oracle Win User

    kaspersky total security installation problem.


    would be grateful if anyone else has had this problem. I dowmloaded a exe file from kaspersky, a paid one I add. came down ok. it was a normal exe file.

    I clicked on the exe, kaspersky window came up, 20 seconds later it vanished, completely. Well I downloaded the file 3 times, same thing. got in touch with kaspersky support, who gave me instructions for a silent install. Followed those to the letter, same thing.

    Kaspersky reckons there is something in Windows 10 which is stopping the install, but blowed if I can find it. Am very loath to format the drive and re-install 10 to see if that will solve the problem, anyone got a better idea?1) Please download Kaspersky Total Security: http://products.kaspersky-labs.com/e...2.361en-gb.exe

    2) Press the key combination Win + R to , erase all contents in the window, and then drag the file *.exe file, downloaded on Step #1, press the space key and append "/s" without the quotes. For example, if you downloaded the dstributive to the folder C:\KTS, then this box should contain the following line:
    C:\KTS\kts15.0.1.415en.exe /s (there are spaces before and after /s)

    3) Copy the resulting text (press Ctrl+C key combination to copy), then open “Start”, paste the text into the Start Menu search field (press Ctrl+V key combination to paste) and then press Ctrl+Shift+Enter to run it as an administrator.

    Wait about 10-15 minutes for silent installation to finish (there won’t be any windows or notifications popping up). In the end the Kaspersky shortcut will appear on your desktop, Kaspersky icon will appear in system tray. When they do, launch either one.

    :)
     
    oracle, Jan 14, 2016
    #1
  2. A_tree Win User

    WIndows 10 blue screen driver_irql_not_less_or_equal problem (including dump file, Driver view, sysinfo) + verifier info + syslog

    the problem is when I did previous verifier test with kaspersky total security install will give me always klupd_klif_arkmon.sys (instead of verifier violation). it says kaspersky lab anti-rootkit in driver view. I am not sure if operating verifier test
    with kaspersky total security will give you clear info about why BSOD happen.

    do you want me to do verifier test with uninstall kaspersky total security or should I just run it and give you verifier file that will give me klupd_klif_arkmon.sys for the reason?

    (for the previous verifier test, I deleted the kaspersky totak security prior to verifier test)
     
    A_tree, Jan 14, 2016
    #2
  3. Micosoft Browser EDGE and Norton Internet Security?

    Best security software as per me is either Kaspersky or Bitdefender Total Security 2018 which protects all browsers. Currently I have installed Kaspersky Total Security 2018 & I am fully secured & satisfied.
     
    SrinivasanSampath Kumar, Jan 14, 2016
    #3
  4. simrick Win User

    kaspersky total security installation problem.

    Hi oracle and welcome to Tenforums.

    I have Kaspersky on my W10x64 system and have reinstalled it 3x, without issue. But, my version is 15.0.2.361 (not the latest). It works fine.

    I also installed the latest version 1x, and it went on fine - the only issue I had was that it would not show up in my account, so I reverted back.

    I wonder if you have a clean system? W10 would not prevent the installation, but malware would. You might try an ESET online scan just to make sure.
     
    simrick, Jan 18, 2016
    #4
  5. Hi, @oracle:

    >>Disclaimer: I am running KIS under Win7/64, not Win10.

    I would tend to agree with @simrick.

    KL software can be finicky about leftovers from other antivirus and security applications (especially driver remnants).
    If you have had any other, 3rd-party AVs installed on this system, it's important to make sure they are fully removed.

    And KAV/KIS/KTS 2016 installation will be problematic under Win10 unless steps are taken first to fully disable Windows Defender, as explained HERE

    Those 2 issues -- and perhaps hidden malware or a corrupted Windows OS -- would be the most common reasons for KAV/KIS/KTS installation failures (regardless of the platform).

    @simrick: I'm intrigued by the fact that you are successfully running KAV/KIS/KTS 2015 under Win10, as the only versions that are fully supported on that platform are the 2016 versions (as explained in the link above). But, I suppose that, if it works, it works....*Smile

    Cheers,

    MM
     
    MoxieMomma, Jan 18, 2016
    #5
  6. simrick Win User
    I am as well! *Huh
     
    simrick, Apr 5, 2018
    #6
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kaspersky total security installation problem.

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