Windows 10: KB5000802 How to Fix This Sad Excuse of a Release?

Discus and support KB5000802 How to Fix This Sad Excuse of a Release? in Windows 10 Installation and Upgrade to solve the problem; This install has wrecked my laptop--and consequently my world: 1. My local install of Office 2016 no longer exists. My executables seem to think I... Discussion in 'Windows 10 Installation and Upgrade' started by Nancy Hubbard White, Mar 19, 2021.

  1. KB5000802 How to Fix This Sad Excuse of a Release?


    This install has wrecked my laptop--and consequently my world:


    1. My local install of Office 2016 no longer exists. My executables seem to think I am starting from scratch and want ID information that I no longer have. Bad enough for Excel & Word, but I a least have all data for them backed up. Not so for Outlook which I've used for close to 20 years. I do have a receipt from Dell which shows I purchased the suite.

    2. Quicken and My Journal were blown away. Again, back-ups are available for data, but gee whiz. Running Journal 7 and it disappeared with only a folder for Version 5 which is from long, long ago. Had to start from scratch installing Quicken.

    3. Chrome knocked back to the stone age.

    4. Task Bar blown away.

    5. And because I'm a team player, I can't print.


    Tried to back out 802--which only installed yesterday--but that just brings me back to where I was after first experiencing these changes. Thus, faced with bringing up the damaged programs non-MS again.


    What the heck are you doing to address this mess? And what are my concrete options. I need Word, Excel and Outlook for survival.

    :)
     
    Nancy Hubbard White, Mar 19, 2021
    #1
  2. zbook Win User

    Programs not working

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, Mar 19, 2021
    #2
  3. Tommy Win User
    Type Cover 2 not working with WIndows 10 (Release)

    So, after suggesting checking for firmware updates, it does appear there was a firmware release July 23, 2015 that resolves this issue. The step-by-step directions as well as the firmware release history for the Surface Pro 2 can be found here.
     
    Tommy, Mar 19, 2021
    #3
  4. jmcslob Win User

    KB5000802 How to Fix This Sad Excuse of a Release?

    2 x SSD Raid 0 - is this right?

    T ski b4 your done with this post can you list a step by step fix of what you did, I would appreciate it if you would...Thanks
     
    jmcslob, Mar 19, 2021
    #4
Thema:

KB5000802 How to Fix This Sad Excuse of a Release?

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