Windows 10: KB5001330 Update Causing HAVOC on my AMD Desktop

Hi all, I recently purchased an AMD computer, which has been working fine for a couple of weeks. I got the updates through and thought it wouldn't hurt to update security settings etc..I also had the cumulative updates to install..in particular KB5001330 for x64 based systems.So here I go lets install and BOOM talk about blue screen of death on pretty much everything I do...Literally everything, I have had kernel codes non page codes system trail faults, telling me to check disk drives etc scan /f /r in command prompt which show no problems, nothing wrong with memory using the memory diagnosti

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Latest Window 10 update caused havoc.

Hi Steve,

The possible cause of your concern might be due to corrupted or mismatched system files, hardware related issues or misconfigured Windows settings. Based on the information you've provided; we need to do further investigation. Please
provide us the following:

• Please confirm the make and model of your device.

• What troubleshooting steps have you done so far?
  
  

In the meantime, performing clean boot resolves such issues. This is done to start Windows by using a minimal set of drivers and startup programs. Also, it helps eliminate software conflicts of an update or when you run a program in Windows. Check
this article and look for the steps on how to perform a clean
boot. Remember to choose the operating system that you're using.



Note:
After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup
mode.

Let us know how it goes.

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Updating AMD Driverswindows 10 how to update the AMD drivers without any of their Private Branding components

Hi,

Please answer the below questions to assist you better.

What is the make and model of the computer?

Follow the steps to update the Display driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Display Adapters’.
• Right-click on the Display Adapter listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

If the issue still persists then i suggest you to contact the AMD manufacturer support website and check if it helps.

Please refer the below link for the same.

http://support.amd.com/en-us

Hope this helps regarding updating the AMD display drivers. Please contact us if you are facing issues further we will be glad to assist you.