Windows 10: KB5003690 BSOD after update. Says Reference by Pointer

System works for a little while and then BSOD and reboot. This started after the KB5003690 update and Servicing Stack 10.0.19041.1081. I uninstalled the KB5003690 but can't uninstall the Servicing Stack.I have the minidumps, if someone can help.

:)

 

BSOD "Reference By Pointer" - Minidump File

Hello, I recently built a new PC (with the exception of an older GPU which I kept from my older machine). It's run pretty smoothly for the first couple weeks, but recently gave a BSOD with the error "Reference By Pointer".

I found
this thread which talked about potential memory issues, so I ran the Windows 10 Memory Diagnostics Tool and it found no errors. That same thread had a lot of people suggesting the OP upload the minidump file, so I did that too.

You can download the minidump file here.

Here's my Dxdiag as well, in case that helps.

A few of my PC parts can only be returned for another week or so, so any information you could provide to help me track down if any parts are busted and should be returned would be really appreciated.

Thanks, and let me know if I can provide any other info to help.

 

Error Caused by Reference by pointer

My PC is a Gaming PC , I play approx for like 3 to 4 hrs during the weekends. Recently , my laptop shows this BSOD due to Reference by pointer ,i wanna know the reason why this happens , it has happened for 4 to 5 times in the last two months . my laptop
is 15 months old .

it has 16gb DDR4 ram , intel corei7 7th gen , windows 10 64 bit, nvidia GTX 1070 8gb graphic card . please let me know the reason for this BSOD.

 

Mouse Pointer

Hi,

You can customize your mouse in a variety of ways in Windows. To change how your mouse pointer looks, you can follow the steps below:

• Right-click on the Start menu, then click Control Panel.
• Select Mouse, then go to the Pointers tab.
  
• Select the pointer you prefer from the drop-down list, click
  Apply > OK.

If you want to use a pointer that is not on the list, you can download it online. After that, go to Control Panel > Mouse > Pointers tab again, then click
Browse.

Update us if it addressed your issue.