Windows 10: KB5015807 disabled two usb ports

After pushing off 2022-06 because it broke ICS. I finally updated to 2022-07 because it fixes the ICS issue and now two of my usb ports that I had my keyboard and mouse connected to do not work. What is going on over there? This is getting insane! Will the next update just break everything?

:)

 

July 2022 CU KB5015807 breaks USB virtual port

Some of our workstations have an USB printer attached to a virtual USB. Windows shows the port as

Port Description Printer

USB002 Virtual printer port for USB {Printernname}

After KB5015807 installed, all of the machines with this CU installed had the printer to port connection broken, leaving the workstation unable to print. Now the Description shows as "UnknownPrinter" an the port is no longer selected for the printer.

Simply selecting (put the checkmark back) on that line with UnknownPrinter has things working again.

KB5015807 breaks something in this regards. There is a short posting on Reddit of others that have had the same issue.

 

Disable a USB Port

Hi Eduardo

Disabling that USB Port, may also disable any ports beside it, do you have USB ports on another part of your PC?

Open Device Manager (accessible by right clicking your Start Button)

At the bottom of the device list, expand the 'Universal Serial Bus Controllers' section

How many devices have 'Hub' in the name, is there more than 1?

If so, right click one f those, then choose Properties and choose the Driver tab, is there an option to disable that there?

If that is the wrong hub, re-enable that and move to the next hub device, until you find the one for that USB port . . .

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...