Windows 10: KB5050021 prompt to update and shut down or update and restart never goes away

KB5050021 got installed on my computer on 1/14/2025. Since then whenever I go to shut down my machine I am prompted to either update and shut down or update and restart. Regardless of which option I choose, this prompt never goes away. Something isn't updating properly. Any ideas how to fix?

:)

 

Alienware Area 51 m15x BIOS Update Released

If you were among the group of people experiencing overheating issues with your Alienware Area 51 m15x laptop, then there are some good news for you. A new BIOS update, version X29b P3A30 is now available. The update allegedly allows VGA fans to increase up to 5400 rpm and thus better cool the GPU. To obtain the new BIOS, you'll need to email the m15x support line (L: Area51_m15x@alienware.com). In reply you should receive a link to the BIOS .zip archive. Once you download the small file, Alienware recommends to follow the steps described in the Read full story marker.



Open Nero Ultra Edition, click Backup, and then click “Burn Image to Disc.” Next, select the file “m15x_x29b.iso from the unzipped folder.

• Plug your AC adapter in
• Disconnect all third-party peripherals
• Don’t turn off the computer or restart it during the update
• Don’t eject your DVD/Blu-ray drive during the update.

Steps:

• Open BIOS by tapping F12 during boot
• Set BIOS to boot from your CD-ROM drive first
• Save and exit
• Upon reboot, the BIOS flash update will proceed
• Click “Yes” through the prompts
• Restart

Source: LAPTOP Magazine

 

update and shut down OR update and restart

Hi,

Normally, if you downloaded something on your device like: Software updates or installing updates, the system will prompt you to restart your device for the downloaded file to take effect. That's where the "update and shutdown" and "update and restart" takes
place. Please follow these steps on how to update and restart your device in a standard way:

• Open the Settings menu and go to Update & security >
  Windows Update.
• Click "Check for updates" to prompt your PC to scan for the latest updates.
• The update will be downloaded and installed automatically.
• Click Restart Now to restart your PC and complete the installation process.

Let us know if you need further assistance.

 

Update restart

Hi Bradley,

Thank you for the details you have provided.

We suggest that you try to
uninstall the Updates. To do so, follow these steps:

• 
  Open
  Settings
  
• 
  Choose
  Update & Security
  
• 
  Go to
  Windows Update
  
• 
  Click on
  Advance Options
  
• 
  Click on
  View your Update History.
  
• 
  On the top, click on
  Uninstall Updates
  and a
  window
  will
  popup.
  
• 
  Right-click
  the update to
  uninstall.
  

After
uninstalling
the
update, perform these methods of
troubleshooting steps
and
install
the
update
again:

Method 1: Update your drivers.

To know how to update your drivers, click
here.

Method 2:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 3:
Run DISM Tool.  

After running the
SFC scan
and the issue still persist, run the
DISM
to check the system health and to try restoring or fix any corrupted files. To run the
DISM tool, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel.

Method 4: Run the Windows Update Automatic Troubleshooter.

Click this
link
to
download and run the troubleshooter. If the troubleshooter fail, continue
to follow the instructions regarding how to Manually Reset your Windows Update Components.

Let us know how it goes.

Regards.