Windows 10: Keep getting a 6 digit code when I need a 7

Discus and support Keep getting a 6 digit code when I need a 7 in Windows 10 Software and Apps to solve the problem; I'm having a hard time getting into my account, everytime I always get a 6 digit code instead a 7 if anyone can help thank you... Discussion in 'Windows 10 Software and Apps' started by BLzi, Jun 14, 2023.

  1. BLZI
    BLzi Win User

    Keep getting a 6 digit code when I need a 7


    I'm having a hard time getting into my account, everytime I always get a 6 digit code instead a 7 if anyone can help thank you

    :)
     
    BLzi, Jun 14, 2023
    #1
  2. VII N
    Vii N Win User

    Why send a 6 digit code but demand a 7 digit code?

    I'm trying to reset the password on my laptop cause for some reason my pin is invalid and I keep getting 5 digit verification codes but then I keep getting told I need 7 digit codes.

    SEND ME THE 7 DIGIT CODE THEN

    WHAT IS THE POINT OF SENDING THE 6 DIGIT CODE
     
    Vii N, Jun 14, 2023
    #2
  3. MICHAEL LEVESQUE
    Michael Levesque Win User
    How can I get 7 digit verification codes instead of 6?

    I have a personal Microsoft account. It has 2-step verification set up.

    Today, I’m performing a fresh install of Windows 11. I try to login with my personal Microsoft account, so I enter my username and password. I’m then prompted to use my email, phone number, or Authenticator app to get my verification code.

    I don’t have my personal account set up with my Authenticator app, so I use email. I receive a 6 digit code and I try entering that into the code text field on the login prompt, but then it tells me I need a 7 digit code.

    I the. Try to get a code through sms text, but that also only gives me a 6 digit code.

    None of my options are giving me a verification code that works.

    I cannot find any solutions to this, so I attempted to request a security info replacement in hopes to disable 2-step authentication. I then provided an alternate email.

    Unfortunately, it appears this process takes a month, so I attempt to cancel the request. In order to do so, I have to enter a verification code and, again, I am only able to receive 6 digit codes but the prompt requires 7 digits.

    Please help!
     
    Michael Levesque, Jun 14, 2023
    #3
  4. CARISSA WOLFE
    carissa wolfe Win User

    Keep getting a 6 digit code when I need a 7

    Why send a 6 digit code but demand a 7 digit code?

    Same thing happening here. I have requested the codes be sent to email and text and I only get 6 digit codes that do not work bc a 7 digit code is required.
     
    carissa wolfe, Jun 14, 2023
    #4
Thema:

Keep getting a 6 digit code when I need a 7

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