Windows 10: Keep getting BSOD after waking the laptop from sleep

Hi, I am having this issue where windows will wake from sleep with BSOD. I would greatly appreciate any help in analyzing the minidump and identifying what could be the issue. The minidump can be found here https://1drv.ms/u/s!ArFlxMPh2-S7hT9LAd1gK8FOkA-N?e=vE4Atr


I can reproduce it with high probability by doing the following:


Cold boot computer into windows.

Without logging in, choose to put computer to sleep

Wake computer either with key press or power button

Often, it shows the BSOD here, in cases where it brings me back to the login page, repeating the steps to put it to sleep and waking it will eventually cause the BSOD.


I can't really recall the event that triggered this unfortunately as it's been a few months now. It could have been a windows update, or a motherboard firmware update. I was hoping it would resolve itself but it hasn't and it's starting to annoy me as I usually leave my work progress and put my computer to sleep.




Any assistance is greatly appreciated! Thanks in advance.


Regards,

Daniel

:)

 

BSOD due to netadaptercx.sys after waking the PC from Sleep

Hi Prakhar,

The steps you suggested did not solve the problem. I am still experiencing the BSOD when waking the computer from sleep. If you have an other suggestions they'd be greatly appreciated.

Regards,

Chris

 

ASUS Laptop Won't Wake from Sleep Mode

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363
System Manufacturer ASUSTeK COMPUTER INC.
System Model UX490UAR
System Type x64-based PC
SMBIOS Version 3.0

Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

Troubleshooting Steps:

1. Reinstalled Windows 10 (clean)
2. Updated all drivers
3. Replicated on multiple Windows 10 versions, updates
4. BIOS latest version
5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
6. Disabled "fast startup" in control panel

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.