Windows 10: Keep Personal files and apps greyed out

what can I do????

:)

 

Keep personal files and apps greyed out

I am trying to go from Windows 7 to Windows 10 on one of my computers. This computer in question is running Windows 7 Professional and has many important files. I purchased Windows 10 Home and upon installation, the "Keep personal files and apps" option
is greyed out, but the "Keep personal files only" option is selectable. How reliable is this? Will all of my files (multiple folders on the desktop, hundreds of folders in the Documents, Photos, Videos, Music libraries) be kept? Obviously, my apps will not
be kept, but will the Program Files folders at least be saved in the Windows.old directory? Any help is appreciated.

 

Apps greyed out and underlined in Windows 10 Start Menu

I was trying your solution and got as far as step 4. My apps that are greyed out (Mail and Calendar) don't even show up in the text file. I was going to skip the uninstall & just try to install; but don't know the apps Name to use, since they aren't
in the text file. Any suggestions on where to go from here?

 

MP4 Personal Video files lag after August 2016 update (windows 10)

Hi Nicki,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to run Video playback troubleshooter and check

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Video playback options from the list.
  
• Click Next to run the troubleshooter.

Step 2: I suggest you to copy the files from your computer to another working computer and check if you are able to access them.

This will let us know if the issue is with specific files types on your computer.

Hope it helps. Update of the status of accessing MP4 Personal Video files for further assistance.

Thank you.