Windows 10: Keeping my user admin account secure while laptop is being repaired.

Hello- I am taking my HP Envy laptop in for a CPU fan replacement. My question is.... I do government contracting work and have to keep my user folder admin level secure. I created a local non-admin account for them to use if they have to start up the laptop. My question is, is there any way they can access my files/settings when they have logged in to the local account? BTW the computer is bitlocker encrypted. Thanks in advance.

:)

 

Sending laptop for repairs. Should I delete main user admin account?

If you wipe the only admin-level account then you can't set up another admin-level account from the standard account.

I'm guessing Lenovo would probably want admin access to test the screen after repairing?

Personally I would take a backup image (or two) first, as suggested by Berton. I'd also make a note of drivers installed, and then wipe it and put an admin-level local account on . When it comes back, check the drivers are the same, and restore the backup.
Edit: Beaten to it!

 

My admin account switched to a user account!

The first of the many diagrams in this thread show that the link Sign in with a local account instead is displayed for the account that is currently logged on and so the reversion procedure might work for this account. For normal circumstances, that would initiate the conversion back to a local account for the user account currently logged in - see my 23rd & 26th September 2016 posts in revert to local account from one converted to MSAccount. I have no way of knowing how Windows will react to an attempt to use this procedure for the Built-In Admin account and I do not know if that link Sign in with a local account instead will be displayed or not.

I think I side-stepped this issue by suggesting that that

• An extra password-protected Admin level account is created, and
• The Built-In Admin is disabled, and
• The recovery attempt focuses on whichever existing user account remains active afterwards.

Personally, I would reinstall Windows 10 without even attempting this recovery. Installation takes very little effort once everything is backed up and the only necessary user interactions are right at the start & right at the end so it can be initiated before making a pot of tea. It took about 30, 60 & 90 minutes for each of my computers [the 30 minuter is 6 months old, the 60 minuter is 7 years old, 90 minuter is 12 years old].

Raner - I am trying to avoid sounding like I am nagging you into doing a clean install.

• Once you have recovered the existing user account you can attempt to re-enable & remove the MSAccount link from your Built-In Admin if that link appears in Settings, Accounts.
• Bree says it cannot be done and I think the same but I have never tried - I have never been able to get to Settings using the Built-In Admin because it cannot run any Windows 10 Apps so I do not know how it can be done [but the diagrams in Bree's link shows that those users got there].
• Even though I have the safety of having created two spare password-protected Admin accounts I would not want to know that my Built-In Admin was sitting in the background but unable to help me if my other accounts were corrupted.

Denis

 

admin and user account in laptop

The problem is that my system has only one account that too is user account with no administrative permission, the way you suggested it will require admin account.

Now how can i make a new admin account or make that existing user account as the admin .