Windows 10: Kensington VeriMark Fingerprint Key not working on destop PC Not Detected and marked as...

I recently bought A fingerprint key for my desktop PC as I don't like logging into my computer with my PC, but for some reason, it won't work at all and is not detected by windows hello. don't know if I should add this, but it's running Windows 11 Home Version 22H2. I checked the device manager, and it shows as an Unknown Device. Are there any drivers or updates I could install for this to work? And yes, I've tried to search automatically for drivers, but nothing seems to be working.

:)

 

Kensington VeriMark fingerprint reader stop working after reboot

Uninstall your VeriMark fingerprint reader from Device manager, delete its driver.

Download driver from Kensington official website.

Verimark_Driver_v5.5.3511.1066_x86-x64_Setup (Windows 7, Windows 8.1 , Windows 10)

https://www.kensington.com/us/us/7772/k67977ww/verimark-fingerprint-key

connect the Kensington VeriMark fingerprint reader to your machine, install downloaded software

check again.

 

VeriMark™ Guard USB-C Fingerprint Key PC unlock

I recently received a VeriMark™ Guard USB-C Fingerprint Key, and I have it set up on my account, it will log me in to my account but I was wondering if it could log me into my PC, no password or PIN, just fingerprint and security key? I have my Microsoft account linked to my PC and had it set up on my PC, it recognizes my finger but the windows hello option for fingerprint login says there is no compatible fingerprint reader., but there is no security key option on lock screen, is there anything else I need to do or is it just not possible?

 

Kensington VeriMark fingerprint reader stop working after reboot

I purchased Kensington VeriMark fingerprint reader few day back for adding convince to sign in Windows and other website that use U2F. It first worked after the installation without reboot. Windows Hello can idenitify the device and guide me though the registering process. The login is blazing fast. However, after a reboot of the machine for changing the GPU, Windows Hello shutoff.

I tried to re-plug the reader, reinstall the device, connect it directly to the computer. All of this above don't work. In Setting -> Account -> Sign-in option -> Windows Hello show a sentence: "Windows Hello isn't available on this device." with a link that doesn't help at all.

I used W10Privacy and DoNotSpy10 to tweak the system so it won't show advertisement and collect excessive info for MS. I'm sure that I uncheck the biometric option.

Note: Device Manager can identify the reader and place it correctly under "Biometric devices" category.

What am I possible be missing? I have to return it if it can't get the job done.

EDIT: After a unsuccessful system restore, it seems Windows Hello shows up again. However, the root cause is not clear yet.