Windows 10: KERNEL _MODE_HEAP_CORRUPTION and CRITICAL_PROCESS_DIED

I was listening to music in Youtube, and i accidentally click the bluetooth button to turn it off. When i want to turn it on again bc i'm using a wireless headphone, my laptop crashes, saying kernel mode heap corruption with loud electric sound . When i start the laptop my d drive gone missing. Tried system restore, and it succeeded and restarted, but my d drive is still missing. THEN i force restart 3 times and go to auto diagnosing, it failed. Then this time i got critical process died BSOD, and i could never start the laptop but only on the initial page. Then i try restoring, but it said yo

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Critical_Process_Died BSOD

Hi,

In order to resolve your concern, we suggest that you to follow these steps:

• If you've installed any new apps or devices, uninstall or unplug them and restart your PC.
• Make sure your PC has the latest updates:

• Go to the search box.
• Type Windows Update then Enter.
• Select Check for updates.
• In the Settings menu, select Check for updates button.
• When it's finished, restart your PC.

You may also check this
link for more troubleshooting steps regarding critical_process_died error message.

Let us know how it goes.

 

CRITICAL_PROCESS_DIED

Hi John,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing with Blue screen error on Windows 10. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Were you able to see any error code along with the error message?
• Have you made any hardware/ software changes to the device prior to this issue?
• Have you checked if the issue persists on Safe mode with networking as well?

The CRITICAL_PROCESS_DIED bug check has a value of 0x000000EF. This indicates that a critical system process died.

Step 1: As you have performed SFC scan, found some corrupted and couldn't fix, try the below and check if it helps.

If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log
%WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system
files

Step 2: If the issue still persists, I suggest you to perform DISM on your system to fix corrupted system files.

Refer: Fix Windows corruption errors by using the DISMor System Update Readiness tool

Step 3: I suggest you to install the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Kindly get back to us with an updated status of this issue for further assistance.

 

Stop code: CRITICAL_PROCESS_DIED

Recently, my PC has been crashing frequently due to "CRITICAL_PROCESS_DIED." Here is the output from WhoCrashed:

crash dump file: C:\Windows\MEMORY.DMP

This was probably caused by the following module: ntdll.sys (ntdll+0xA34E9)

Bugcheck code: 0xEF (0xFFFF97878C01D200, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

Bug check description: This indicates that a critical system process died.

There is a possibility this problem was caused by a virus or other malware.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .

Google query: ntdll.sys CRITICAL_PROCESS_DIED

crash dump file: C:\Windows\Minidump\122919-5453-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x1B6980)

Bugcheck code: 0xEF (0xFFFF97878C01D200, 0x0, 0x0, 0x0)

Error: CRITICAL_PROCESS_DIED

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a critical system process died.

There is a possibility this problem was caused by a virus or other malware.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Here are the dump files and system information: information