Windows 10: Kernel driver service not start after upgrade on Windows 10

Hello,



I have a driver package include drivers for USB device and some kernel driver services. The driver works normally on Windows 10, when I upgraded the system to latest version (say from build 1803 to 1809), I found the kernel driver services not start after upgrade if USB device not attached, both the driver files on Windows\System32\drivers and the registry for the kernel driver service are missing. When I attached the USB device, the kernel driver service can be restored by executing the INF file since the DriveStore copied into the upgraded system.


I expect the kernel driver service start normally after the upgrade whether use device attached or not. I have some queries for my cases,

1. 
   I met this issue lately, seems Windows 10 update some policy about this, why the registry and driver files not copied into the upgraded system? Seems the kernel driver service is regarded as a USB driver which should be restored from DriverStore, then not copied, right?
   
   
2. 
   If not split the kernel driver service from the driver package, could you provide some suggestion on how to start the kernel driver service after the upgrade (without USB device attached)?
   

Thanks,

Mark

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

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i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

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