Windows 10: Kernel-Power critical error when trying to play a heavy game

Discus and support Kernel-Power critical error when trying to play a heavy game in Windows 10 Software and Apps to solve the problem; Hey guys, I'm constantly getting a BSOD when trying to play a game called Rust. The game finishes loading the map, and allows me to be in the game... Discussion in 'Windows 10 Software and Apps' started by Juha VYF, Jul 27, 2024.

  1. Juha VYF Win User

    Kernel-Power critical error when trying to play a heavy game


    Hey guys, I'm constantly getting a BSOD when trying to play a game called Rust. The game finishes loading the map, and allows me to be in the game world for about 5 seconds before the system crashes. From the event viewer I can find this:Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 7/27/2024 2:22:44 PM Event ID: 41 Task Category: 63 Level: Critical Keywords: 70368744177664,2 User: SYSTEM Computer: DESKTOP-51GCHO0 Description: The system has rebooted without cleanly shutting down first. This error could be caused if the

    :)
     
    Juha VYF, Jul 27, 2024
    #1
  2. NaniTy Win User

    Kernel-Power Error 41 Bugcheck Code 278

    Update. Just now, I tried to play heavy games like CS2, RoboBeat, and TS4 and sometimes it crashed (I can still force close the program), and sometime it gives me the BSOD. So now that i think of it, Before I do all the steps above this post, I can't even play a "Not really heavy games" like MM and Flotsam. Doing all the steps above this post actually allow me to play MM and Other non-heavy games without freezing the program or gives me the BSOD. While playing those non-heavy games, I also multitask by opening Chrome etc. But playing the other heavy games like CS2, still gives me the BSOD nvlddmkm.sys error with the same Kernel-Power Error 41 Bugcheck Code 278 in the Event Viewer.

    Here's the MiniDump. 051024-4859-01.dmp
     
    NaniTy, Jul 27, 2024
    #2
  3. Getting a critical error when trying to play games. -- Critical 9/2/2023 12:06:49 AM Kernel-Power 41 (63)

    When running games the PC will reboot itself and give me the Kernel-Power Error event 41

    Getting a critical error when trying to play games. -- Critical 9/2/2023 12:06:49 AM Kernel-Power 41 (63)

    I have tried running a PSU bench tester but as soon as it begins it powers off. Any help is appreciated.

    PC Hardware

    -ASUS TUF GAMING X570-PLUS motherboard

    -AMD RYZEN 9 5900X Processor

    -Corsair Vengeance 3200 DDR4 RAM (2 16gb Sticks)

    -NVIDIA 3080 Ti

    -PNY CS2130 500GB NVMe SSD

    -PNY CS900 2TB SSD

    -NZXT 850 PSU

    -NXT Kraken Z63? AIO

    Note - This all began when I added another 2TB PNY SSD. I have since disabled, uninstalled and physically removed the hard drive.
     
    DylanMac123, Jul 27, 2024
    #3
  4. Kernel-Power critical error when trying to play a heavy game

    Critical Kernel Power 41 (63): Black screen, restart when playing game

    Kernel Power 41 63

    Computer turns black and automatically restarts when playing high demanding games, no BSOD, not overclocked.

    Games that have crashed:

    • Far Cry 4
    • The Division
    • Fortnite
    • Overwatch
    • Counter Strike GO
    • Last Man Standing

    Specs:

    • Cooler master 550w PSU
    • RX 470 4gb
    • Pentium g4560
    • Asrock MATX b250m MOBO
    • 2x 4gb rip jaws RAM
    • WD 1tb HDD
    • Gammamax 300 CPU Cooler

    OS: Windows 10

    I built the PC myself, errors started when playing high demanding games for the first time. Ran stress tests when first built, prime95 and heaven whilst logging temps for 8 hours, no crashes or high temps (max cup temp 54 C, max gpu temp 76 C). However, when playing games, within an hour, computer crashes (always kernel 41 63). I sent the PC to the outlet where I purchased the parts from, they had their own technicians run tests on all the parts. Initially, they found a fault with the PSU, which was at that time a 500w EVGA bronze. They replaced it with a 550w Cooler master gold. Still experienced 41 63, black out and restarts. Took it back, I said I suspected the MOBO was the issue, so they replaced it under warranty, problem persisted. I took it back for a third time, they took it to their head office, did extensive testing and found a fault with the CPU, they replaced it. Took them 3 weeks to complete... issue is still not resolved.

    At this point, my computer has been disassembled and parts replaced multiple times.

    Things I have done:

    • Updated all drivers (CPU, GPU, BIOS, sound etc)
    • Clean installation of Windows 10 multiple times
    • Stress tested with Heaven and Prime95
    • Logged temperatures while stress testing and playing games, haven’t seen any high temps
    • Disabled and enabled different sound drivers to test for conflicts
    • Replaced PSU, MOBO and CPU


    I’ve logged temps when both stress testing and while playing games. Here is my latest HWINFO log when playing Fortnite and then black screen and restart, kernel power 41 63. crash-test.CSV

    Happy to run any tests, suggestions and upload further logs. Really stuck on what to do....
     
    gondorcalls, Jul 27, 2024
    #4
Thema:

Kernel-Power critical error when trying to play a heavy game

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