Windows 10: Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up

Discus and support Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up in Windows 10 Software and Apps to solve the problem; The full title:The Asus laptop Windows crashed in sleep mode with the error: "The system has rebooted without cleanly shutting down first. This error... Discussion in 'Windows 10 Software and Apps' started by Maksonyx, Oct 31, 2024.

  1. Maksonyx Win User

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up


    The full title:The Asus laptop Windows crashed in sleep mode with the error: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.".Hi, Guys!Last summer I bought the laptop ASUS Vivobook Pro 15 OLED M6500XV-MA014 90NB1212-M000H0. It's still under warranty. The problem I encountered does not allow me to work and use the device normally.The laptop reboots after some time, it can be either 10 minutes or 2 hours, and each time is different. In addition, there were cases when it simply turned

    :)
     
    Maksonyx, Oct 31, 2024
    #1
  2. Chadi Win User

    ASUS Laptop Won't Wake from Sleep Mode

    OS Name Microsoft Windows 10 Pro
    Version 10.0.18363 Build 18363
    System Manufacturer ASUSTeK COMPUTER INC.
    System Model UX490UAR
    System Type x64-based PC
    SMBIOS Version 3.0

    Problem: about 80% of the time, my laptop won't wake up from sleep mode via keyboard press or mouse move/click. I seem to be missing many common features in power plan too, even after fresh Windows 10 install.

    Troubleshooting Steps:

    1. Reinstalled Windows 10 (clean)
    2. Updated all drivers
    3. Replicated on multiple Windows 10 versions, updates
    4. BIOS latest version
    5. No USB devices attached, ever. Only USB-C power and bluetooth mouse
    6. Disabled "fast startup" in control panel

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up 269222d1583351612t-asus-laptop-wont-wake-sleep-mode-options.png

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up 269223d1583351612t-asus-laptop-wont-wake-sleep-mode-options-2.png

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up 269224d1583351612t-asus-laptop-wont-wake-sleep-mode-plan2.png

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up 269225d1583351612t-asus-laptop-wont-wake-sleep-mode-power-plans.png

    Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up 51612t-asus-laptop-wont-wake-sleep-mode-screenshot_2020-03-04-intel-reg-driver-support-assistant.png
     
    Chadi, Oct 31, 2024
    #2
  3. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Oct 31, 2024
    #3
  4. Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up

    restart and kernel-power event

    Hi,



    The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
    down cleanly, a Kernel Power Event 41 message is generated.



    Try this, see if it works for you:

    • Go to "Settings"
    • Select "System"
    • Select "Power and Sleep"
    • Select "Additional Power Settings"
    • Select "Choose what the power buttons do"
    • Select "Change settings currently available"
    • Ensure that "Turn on fast start up" is deselected (unticked)
    • Click on "Save Changes"


    Restart your computer after performing the steps.



    Let us know if the above steps resolved the issue.
     
    Venancio Khu, Oct 31, 2024
    #4
Thema:

Kernel-Power, event 41. Asus Windows laptop crashed in sleep mode with error or can't wake up

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