Windows 10: Kernel-Power: Event ID 41, Task Category 63 when watching videos in browser, Realtek Audio...

When watching a video online, the system will shut down and restart itself within a matter of 10-20 minutes. Playing several videos in different tabs simultaneously results in an almost instant kernel error. The error only occurs when watching videos online, happens with all browsers and seems to be related to the Realtek High Definition Audio.

I can play video games no matter how hardware demanding without problems, can also watch Netflix in the app or listen to music without issues, as long as I do not open any website displaying a video in a browser the computer will run for days. The usual fixes recommended online do not resolve the issue changes in power plan settings, disabling audio devices, reinstalling audio drivers etc..

After months of searching for the cause I had already fixed the error back in 2018, it's now back since a January update for Windows 10. Sadly I do not remember the exact fix I used back in 2018. It involved command prompts and possibly edits in regedit as far as I remember and Realtek Audio played a role in it. So far I wasn't able to find the tutorial again, since almost every online guide to fix the Kernel 41 issue only shows how to change power plan settings.


Event ID 41, Task Category 63, all BugcheckCodes are 0.


I would be grateful for any help, thanks in advance.

:)

 

Kernel-Power, Event ID 41, Task Category: (63)

On June 4, 2020 I suddenly started having a problem with spontaneous reboot of my computer, which the first time led to an endless reboot loop, upon which I took the option of reinstalling Windows 10, and losing all my installed programs. The only things
I reinstalled were the printer drivers, Norton anti-virus, and Chrome. But the problem was not fixed ... the computer still spontaneously reboots with the event error Kernel-power, event ID 41, task category 63. I uninstalled Chrome, but the problem persisted,
very often having the computer crash and reboot when I simply clicked on the Edge browser icon. The only guess I have at the moment is that either Windows 10 updated and introduced the problem, or the Norton 360 anti-virus updated and introduced the problem.
The issue is unpredictable, but it has happened 3 times in the past hour. Any suggestions on what I can do?

 

PC Crash, Kernel-Power, Category 63, ID 41, Region ID 2070

To further assist you regarding your concern, we suggest that you follow the answer of
Jessen P provided on this thread.
The steps will help you isolate the issue regarding the same concern that you’ve encountered about the behavior of your assembled computer.

Keep us updated about your concern for additional assistance.

 

Event ID 41 Task Category 63

If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?