Windows 10: Kernel Power, random shutduwn

I bought my Pc second hand and upgraded its cpu adn gpu from a i5 3350p to a i7 2600k and a gt 710 to a rx 6400The computer just randomly shutsdown, its been happenes for ages now and this morning its happened so many times, id turn it off after it turns off when it turns back it, after i turned it off it would turn back off, it would randomly just turn off mid game or something, ive had enough now and have come here for answers

:)

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Random Kernel-Power 41 BSODs

Hello,

Since late January 2020, my computer has suffered from about 50 blue screens, all from the error Kernel-Power 41 (63). The crash can occur at any time. It has happened within a minute of startup, or several hours into a gaming session (which is what the
computer is primarily used for).

The error message on the BSOD screen varies regularly. I've had:

• Kernel Data Inpage Error
• Service System Exception
• Unexpected Store Exception

I have attempted the following troubleshooting methods:

Windows
(Windows10 home
64bit)

• Ran
  sfc/scannow
  
• Ran
  following DISM tests:
  
  • Dism
    /Online /Cleanup-Image /CheckHealth
    
  • Dism
    /Online /Cleanup-Image /ScanHealth
    
  • Dism
    /Online /Cleanup-Image /RestoreHealth
    
• Ran
  Windows Defender Quick Scan
  

Memory/RAM
(Corsair Vengeance
LPX DDR4 3000MHz 16GB)

• Ran
  Windows Memory Diagnostics (x2)
  
  • No
    issues found
    
• Ran
  Memtest86 (2 passes)
  
  • No
    issues found
    

GPU/Video
Card (Radeon
R9 290X)

• Reinstalled
  drivers/AMD Software (20.4.1)
  
  • Issue
    persists
    
• Rolled-back
  drivers to 20.2.2 (never had issues with these)
  
  • Issue
    persists
    
• Temperatures
  never above 75C
  
• Reseated
  card
  

Motherboard

• No
  visual defects (blown/swollen capacitors etc)
  
• CPU
  never exceeds 75C
  

Device
Manager

• All
  drivers updated
  

Storage
(WD Blue SN550
NVMe SSD)

• Ran
  manufacturer’s diagnostic test
  
  • No
    issues found
    
  • Firmware
    up to date.
    
• Ran
  CHKDSK /f /r (x2)
  
  • Did
    find areas to repair but issue persists (both occasions)
    

Power
Supply

• Originally
  believed to be the cause of the issue
  
• Replaced
  with brand new Corsair TX650M
  

I have uninstalled all software/programs that were installed just prior to the start of the crashes. The last physical component to be installed in the PC was the NVMe drive in December 2019. Nothing else has been touched.

Here are the event properties from some of the crashes. Note they are not the same (although there have been crashes
with the same properties).

Also, Windows seems unable to write dump files for crashes. I have the settings set up exactly as shown below, but nothing is ever present in C:\Windows\minidump after a crash. The same is true if I set it as a Kernel memory dump.





Any assistance would be greatly appreciated.