Windows 10: kernel security check failure

Discus and support kernel security check failure in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, I have a new laptop and my intel driver utility said there where new chipset drivers available, when i try to install them i get a blue... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Michel86, Nov 22, 2016.

  1. Michel86 Win User

    kernel security check failure


    Hi all,

    I have a new laptop and my intel driver utility said there where new chipset drivers available, when i try to install them i get a blue screen and says "kernel security check failure". No matter how many times i try to install it i always get this blue screen and reboots. When i try to download the intel driver chipset from acer site, same problem.

    Any idea's ?

    Edit: solved -> kernel security check failure - Page 2 - Windows 10 Forums

    :)
     
    Michel86, Nov 22, 2016
    #1
  2. Mike_Keys Win User
    Mike_Keys, Nov 22, 2016
    #2
  3. Lenovo ideapad 110-15ACL

    KERNEL SECURITY CHECK FAILURE
     
    EroomSivart, Nov 22, 2016
    #3
  4. philc43 Win User

    kernel security check failure

    Hello and welcome to TenForums *Smile

    Did you also update the ME (Management Engine) Driver from the Acer website? If not please try this first.
     
    philc43, Nov 23, 2016
    #4
  5. Michel86 Win User
    Hi Phil,

    Sorry for the late reply, didn't get time because of work. I just updated that driver from the acer website. When i try to run the intel chipset driver it does give a bsod again but with a diffrent code "IRQL_NOT_LESS_OR_EQUAL". This error i saw 2 times trying to install the chipset driver, now when i try it it gives the kernel panic error again. Any ideas ?

    this happens: Kernel panic error windows 10 - YouTube

    Update: When i put the laptop in airplane mode and try the intel chipset driver i get this error in bsod "SYSTEM_SERVICE_EXCEPTION". I wonder if it has something to do with the lan/wifi driver or the other chipset driver (Watchdog Timer Driver)




     
    Michel86, Nov 26, 2016
    #5
  6. lifetec Win User
    Two of your dumpfiles are related to your IRQL_NOT_LESS_OR_EQUAL code.
    These 2 dumpfiles are blaming
    BugCheck A, {8, 2, 0, fffff8029e8658e7}

    *** WARNING: Unable to verify timestamp for RtsUer.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtsUer.sys
    Probably caused by : RtsUer.sys ( RtsUer+17a4e )

    This is the driver of your
    Driver Description: Realtek USB 2.0 Card Reader driver
    Driver Update Site: Realtek

    Don't know if the other fault code "kernel security check failure" is related or a stand alone but i would start with updating the driver of the Realtek Cardreader and try installing the chipset driver again.
     
    lifetec, Nov 26, 2016
    #6
  7. Michel86 Win User
    Hi Lifetec,

    Thx for your message, updated that driver and rebooted. When i rebooted i tried the intel chipset driver again and again bsod with the same message "IRQL_NOT_LESS_OR_EQUAL". Here is a dump, maybe you can look at it again *Sad.

    I wonder why the intel chipset is conflicting with some driver ... hope someone can find out which one.
     
    Michel86, Nov 26, 2016
    #7
  8. lifetec Win User

    kernel security check failure

    The latest dumpfile points to the WdFilter.sys driver this is the Microsoft antimalware file system filter driver and the proces mentioned in the dumpfile is PROCESS_NAME: MsMpEng.exe "Msmpeng.exe" is an antimalware service which is part of Windows Defender .
    Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {8, 2, 0, fffff801624828e7} Probably caused by : WdFilter.sys ( WdFilter!MpCreateSection+138 ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000008, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff801624828e7, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPagedPoolEnd unable to get nt!MmNonPagedPoolStart unable to get nt!MmSizeOfNonPagedPoolInBytes 0000000000000008 CURRENT_IRQL: 2 FAULTING_IP: nt!KiInsertTimerTable+b7 fffff801`624828e7 4c397108 cmp qword ptr [rcx+8],r14 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT BUGCHECK_STR: AV PROCESS_NAME: MsMpEng.exe[/quote] So it looks that someway Windows Defender could be the culprit.

    What is the reason that you wanted to update the chipset, does your system feel sluggish or?

    Are you using Windows Defender or are you using 2 Anti-Virus suites at the same time or did you recently uninstalled a other Antivirus suite.

    Searching the net i found some background info http://www.thegeekinfo.com/2016/07/m...igh-usage.html and http://answers.microsoft.com/en-us/p...4-261da7d89245
     
    lifetec, Nov 26, 2016
    #8
  9. Michel86 Win User
    We are pretty much close to the source, i turned off windows defender (just turned it off in the option menu). Updated the intel chipset driver and i saw it said it was finished, but then my screen froze (like always before the bsod) and i got a bsod. I posted the last dumps, can you check what's causing the error ? still defender ?

    Oh and no i dont use any other AV scanner(s). I bought this laptop second hand and i didn't know if the intel chipset was installed or not, tried on the acer site and via intel's update tool and both gaved me bsod.
     
    Michel86, Nov 26, 2016
    #9
  10. lifetec Win User
    Sadly the latest dumpfile does not point to something specific anymore.
    Code: ------ 4: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_SECURITY_CHECK_FAILURE (139) A kernel component has corrupted a critical data structure. The corruption could potentially allow a malicious user to gain control of this machine. Arguments: Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). Arg2: ffffd08101da6eb0, Address of the trap frame for the exception that caused the bugcheck Arg3: ffffd08101da6e08, Address of the exception record for the exception that caused the bugcheck Arg4: 0000000000000000, Reserved Debugging Details: ------------------ TRAP_FRAME: ffffd08101da6eb0 -- (.trap 0xffffd08101da6eb0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=ffff968640d39b90 rbx=0000000000000000 rcx=0000000000000003 rdx=ffff9686441ae1a0 rsi=0000000000000000 rdi=0000000000000000 rip=fffff801e2d95188 rsp=ffffd08101da7040 rbp=0000000000000000 r8=0000000000000b20 r9=0000000000000049 r10=fffff801e2f55780 r11=fffff801e2c10000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na pe cy nt! ?? ::FNODOBFM::`string'+0x2b7e8: fffff801`e2d95188 cd29 int 29h Resetting default scope EXCEPTION_RECORD: ffffd08101da6e08 -- (.exr 0xffffd08101da6e08) ExceptionAddress: fffff801e2d95188 (nt! ?? ::FNODOBFM::`string'+0x000000000002b7e8) ExceptionCode: c0000409 (Security check failure or stack buffer overrun) ExceptionFlags: 00000001 NumberParameters: 1 Parameter[0]: 0000000000000003 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT BUGCHECK_STR: 0x139 PROCESS_NAME: svchost.exe CURRENT_IRQL: 2 ERROR_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen. EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen. EXCEPTION_PARAMETER1: 0000000000000003 ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) x86fre EXCEPTION_STR: 0x0 LAST_CONTROL_TRANSFER: from fffff801e2d65629 to fffff801e2d5a510 STACK_TEXT: ffffd081`01da6b88 fffff801`e2d65629 : 00000000`00000139 00000000`00000003 ffffd081`01da6eb0 ffffd081`01da6e08 : nt!KeBugCheckEx ffffd081`01da6b90 fffff801`e2d65990 : 00000000`00501903 fffff801`e2c722b2 00000000`00000001 ffff9686`351f6b40 : nt!KiBugCheckDispatch+0x69 ffffd081`01da6cd0 fffff801`e2d64973 : ffff9686`441ae080 ffff9686`441ae080 ffffd080`ff440180 ffff9686`441ae080 : nt!KiFastFailDispatch+0xd0 ffffd081`01da6eb0 fffff801`e2d95188 : ffffd081`00000000 00000000`00000001 ffffd081`01da74f0 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf3 ffffd081`01da7040 fffff801`e2c7581f : ffff9686`441ae080 ffff9686`441ae180 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x2b7e8 ffffd081`01da70f0 fffff801`e2c74ede : 00000000`00000000 00000000`00000000 00000000`00000049 ffffd081`01da7229 : nt!KiCommitThreadWait+0x14f ffffd081`01da7190 fffff801`e30e23b7 : ffff9686`00000004 ffffd081`01da7340 ffff9686`42881c80 ffffd081`00000006 : nt!KeWaitForMultipleObjects+0x1fe ffffd081`01da7270 fffff801`e302f939 : 00000000`00000000 00000000`00000000 ffffd081`01da77d8 00000000`00000000 : nt!ObWaitForMultipleObjects+0x2c7 ffffd081`01da7790 fffff801`e2d65193 : ffffd081`01da7a98 00000000`00000000 ffff9686`441ae080 00000019`75c7f968 : nt!NtWaitForMultipleObjects+0xf9 ffffd081`01da7a10 00007ffb`a62959b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000019`75c7f948 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`a62959b4 STACK_COMMAND: kb FOLLOWUP_IP: nt!KiFastFailDispatch+d0 fffff801`e2d65990 c644242000 mov byte ptr [rsp+20h],0 SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiFastFailDispatch+d0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 5819bd1f IMAGE_VERSION: 10.0.14393.447 BUCKET_ID_FUNC_OFFSET: d0 FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch BUCKET_ID: 0x139_3_nt!KiFastFailDispatch ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x139_3_nt!kifastfaildispatch FAILURE_ID_HASH: {36173680-6f08-995f-065a-3d368c996911} Followup: MachineOwner ---------[/quote] Are you sure you installed/updated the correct chipset drivers for your specific laptopmodel.

    Maybe the system file checker command could find something
    See this tutorial https://www.tenforums.com/tutorials/2...dows-10-a.html

     
    lifetec, Nov 26, 2016
    #10
  11. Michel86 Win User
    Yes i am sure, any info on this dump ? many bsod logs (.dmp) (tried to install with av on and without)
     
    Michel86, Nov 27, 2016
    #11
  12. lifetec Win User
    All dumpfiles are again Bugcheck A
    STOP*0x0000000A: IRQL_NOT_LESS_OR_EQUAL*
    Usual causes:* Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

    2 dumpfiles mention again RtsUer.sys (your Realtek Card)
    1 dumpfile mention Probably caused by : win32kfull.sys ( win32kfull+98403 )
    1 dumpfile mention Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+b7 )
    1 dumpfile mention Probably caused by : memory_corruption

    As you can see the usual causes of this bugcheck can be all kinds of things.

    For the realtek cardreader what driver did you install and from where. Do you have any yellow or red exclamation marks in your device manager.
    Have you updated/installed all the drivers from the Dell supportpage.

    Did you already run SFC command (see above)

    Did you test your memory?
     
    lifetec, Nov 27, 2016
    #12
  13. Michel86 Win User

    kernel security check failure

    I downloaded the drivers from the page posted in this thread, the driver is working fine. I have no yellow or red marks in device manager.

    Drivers from acer i have installed yes, i own a acer predator g9 laptop.

    I did not run sfc and i did not test my memory.
     
    Michel86, Nov 27, 2016
    #13
  14. Michel86 Win User
    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. Alle rechten voorbehouden.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>
     
    Michel86, Nov 29, 2016
    #14
  15. philc43 Win User
    Hi again,

    I see you have now successfully installed the Acer chipset driver and Intel Management Engine driver as provided by the Acer website for your laptop. As this does not seem to have fixed your problem I wonder if it might now be time to try the latest Intel drivers from Intel and see if these will work better for you. The simplest way to do this is to go to the Intel driver page and use the Automated Driver update option and it will search your system and identify any newer drivers that it can install.

    Drivers & Software
     
    philc43, Nov 29, 2016
    #15
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